Who We Support

This page contains an additional listing of supported services organized by audience group. It also provides information regarding when it is necessary to contact one of the other IT groups.

Students ▾

Blackboard (Student courses)
Campus Wireless (Eduroam)
Mediasite (Lecture video recording and viewing)
Networking Services (Wireless, jack activation, DNS and DHCP requests)
Software Sales and Licensing (Purchase a variety of software)
Student Information Management Systems (SIMS) (Student records)
SURFS (Student grades, billing, and finance)
Technical Resources (Support, documentation, forms, and frequently asked questions for UMB applications and services)
Community System (Add non-UMB persons to the campuswide directory)
UMID (Account management and Shibboleth, single sign-on login)

Faculty ▾

Blackboard (Student courses)
Campus Telephone Service (Assistance with voice mail)
Campus Wireless (Eduroam — international higher education wireless network)
Collaborate (Audio/video conferencing system)
Mediasite (Lecture video recording and viewing)
Networking Services (Wireless, jack activation, DNS and DHCP requests)
Software Sales and Licensing (Purchase software)
Community System (Add non-UMB persons to the campuswide directory)
UMID (Account management and Shibboleth, single sign-on login)

Staff ▾

Campus Telephone Service (Assistance with voice mail)
Campus Wireless (Eduroam — international higher education wireless network)
Collaborate (Audio/video conferencing system)
eUMB HRMS (Access to via MyUMB Portal)
IT Training (Live and online training for UMB business applications)
Networking Services (Wireless, jack activation, DNS and DHCP requests)
Software Sales and Licensing (Purchase software)
Community System (Add non-UMB persons to the campuswide directory)
UMID (Account management, Shibboleth, single sign-on login)
VPN Assistance (Remote connection to UMB)

University of Maryland, Baltimore

Center for Information Technology Services

ImageNow/Perceptive Content Downtime

Banner/SURFS (Self-Service Banner) Maintenance/Downtime

Network Maintenance - Firewalls

Banner/SURFS (Self-Service Banner) Maintenance/Downtime

CRM Recruit Maintenance/Downtime

Network Maintenance - Azure Firewalls

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Who We Support

Thank You for Your Gift to UMB

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Who We Support