About CITS

Composed of five areas, the Center for Information Technology Services provides IT maintenance, support, and oversight to the entire University of Maryland, Baltimore campus. These areas are detailed below:

  • Information Security and Compliance addresses IT security for the University as well as IT audit and compliance findings.
  • IT Infrastructure implements and maintains the following: database services, messaging systems, Microsoft systems, computer support, UNIX systems, computer operations, and data storage.
  • Technology Operations and Planning includes the functions of identity management, systems integration, help desk, web applications, software licensing, IT training, IT project management, and communications.
  • Enterprise Applications is charged with maintaining administrative and academic systems.
  • Networking and Communications maintains the University communications systems, as well as the campus computer networking systems.

FY18 CITS Annual Report