Help Desk

As part of the Center for Information Technology Services (CITS), the IT Help Desk provides support to faculty, students, staff, affiliates, and all community system members for all Enterprise (campuswide) applications.

 

Email us, dial 410-706-HELP (4357).

601 W. Lombard St., Baltimore MD 21201
Health Sciences and Human Services Library, Room 540

Hours

Weekdays, 8 a.m. to 5:30 p.m.
  • Monday to Friday
    The IT Help Desk is available to assist users via phone, email, or walk-in visit.
Weekends, 8:30 a.m. to 5 p.m.
  • Saturday and Sunday
    The IT Help Desk is available to assist users via voice mail and email.

Holidays and Office Closing:

January 1, 2023

New Year’s Day

Closed All Day

January 2, 2023

New Year’s Day Observed

Closed All Day

January 16, 2023

Martin Luther King Jr.’s Birthday

Closed All Day

May 29, 2023

Memorial Day

Closed All Day

June 19, 2023

Juneteenth

Closed All Day

July 4, 2023

Independence Day

Closed All Day

September 4, 2023

Labor Day

Closed All Day

November 23, 2023

Thanksgiving Day

Closed All Day

November 24, 2023

American Indian Heritage Day

Closed All Day

December 25, 2023

Christmas Day

Closed All Day

January 1, 2024

New Year’s Day

Closed All Day

 

Not sure who to call?

Learn more about who we support.

Other IT Contacts