Help Desk

As part of the Center for Information Technology Services (CITS), the IT Help Desk provides support to faculty, students, staff, affiliates, and all community system members for all Enterprise (campuswide) applications.

 

Email us, dial 410-706-HELP (4357).

601 W. Lombard St., Baltimore MD 21201
Health Sciences and Human Services Library, Room 540

Hours

Weekdays, 8 a.m. to 5:30 p.m.
  • Monday to Friday
    The IT Help Desk is available to assist users via phone, email, or walk-in visit.
Weekends, 8:30 a.m. to 5 p.m.
  • Saturday and Sunday
    The IT Help Desk is available to assist users via voice mail and email.

Holidays and Office Closing:

Jan. 17, 2022

MLK Day

Closed All Day

May 30, 2022

Memorial Day

Closed All Day

July 4, 2022

Independence Day

Closed All Day

Sept. 5, 2022

Labor Day

Closed All Day

Nov. 24, 2022

Thanksgiving Day

Closed All Day

Nov. 25, 2022

American Indian Heritage Day

Closed All Day

Dec. 25, 2022

Christmas Day

Closed All Day

Dec. 26, 2022

Christmas Day Observed

Closed All Day

Dec. 31, 2022

New Year’s Eve

Closed All Day

Jan. 1, 2023

New Year’s Day

Closed All Day

Jan. 1, 2023

New Year’s Day Observed

Closed All Day

 

Not sure who to call?

Learn more about who we support.

Other IT Contacts