Help Desk

As part of the Center for Information Technology Services (CITS), the IT Help Desk provides support to faculty, students, staff, affiliates, and all community system members for all Enterprise (campuswide) applications.

 

Email us, dial 410-706-HELP (4357).

601 W. Lombard St., Baltimore MD 21201
Health Sciences and Human Services Library, Room 540

Hours

Weekdays, 8 a.m. to 5:30 p.m.
  • Monday to Friday
    The IT Help Desk is available to assist users via phone, email, or walk-in visit.
Weekends, 8:30 a.m. to 5 p.m.
  • Saturday and Sunday
    The IT Help Desk is available to assist users via voice mail and email.

Holidays and Office Closing:

January 1, 2024

New Year’s Day

Closed All Day

January 15, 2024

Martin Luther King Jr.’s Birthday

Closed All Day

May 27, 2024

Memorial Day

Closed All Day

June 19, 2024

Juneteenth

Closed All Day

July 4, 2024

Independence Day

Closed All Day

July 5, 2024

Administrative Leave Day

 

September 2, 2024

Labor Day

Closed All Day

November 28, 2024

Thanksgiving Day

Closed All Day

November 29, 2024

American Indian Heritage Day

Closed All Day

December 25, 2024

Christmas Day

Closed All Day

January 1, 2025

New Year’s Day

Closed All Day

 

Not sure who to call?

Learn more about who we support.

Other IT Contacts