Virtual Private Network - Cisco AnyConnect

‌The Cisco AnyConnect VPN client is a web-based VPN client that is a secure method of accessing UMB computer resources. Below are the workstation/user requirements needed to utilize this resource.

Multi-Factor Authentication / DUO and VPN

All users of the VPN client use DUO in addition to their UMID and password.

The client will prompt users for Group, Username, Password, and Second Password (or Enter DUO Key or the word push to use DUO app.)

Options for Second Password include:

  1. push
    • this sends a DUO confirmation request to the DUO Mobile app on your phone or tablet
  2. passcode
    • enter the passcode generated on the DUO Mobile app or hardware token
  3. visit for alternatives to the DUO Mobile app

A screenshot of the login screen for VPN Duo. 


To change the device settings for your DUO account, or to set up your DUO account for the first time, log in to and click on Multi-Factor Authentication.

For additional information on Multi-Factor Authentication and DUO, visit

What you need before connecting

  1. Check the system requirements below.
  2. Only connect to the VPN using a system with an Operating System still supported by the vendor.
  3. Ensure your system is patched and is running a current and updated anti-virus software.
  4. Know your UMID and password.
  5. Get your VPN group name from your supervisor.
  6. Log in to and select the link Completing VPN Group access request for myself
    1. Check the box next to Member
    2. Select the VPN Group Name provided by your supervisor.
      1. Click Submit
    3. You will receive an email when the Owner of the VPN group approves the request
    4. (You will only need to perform this step with your first connection on a device that doesn’t already have the Cisco AnyConnect VPN Client!)  Open your browser and go to
      1. Select your VPN Group name next to GROUP
      2. Enter your UMID next to USERNAME
      3. Enter your password next to PASSWORD
      4. Enter the word push or the 6 digit code from your DUO App next to 2nd Password
      5. Download and install the Cisco AnyConnect client.

    Windows requirements

    • Pentium class processor or greater.
    • 100 MB hard-disk space.
    • Microsoft Installer, version 3.1.

    Mac OS

    Mac versions
    • Mac OS X 10.14 and later are supported with the Cisco AnyConnect version 4.10.x Cisco AnyConnect client.
    Mac OS requirements

    AnyConnect requires 50 MB of hard-disk space.

    To operate correctly with Mac OS, AnyConnect requires a minimum display resolution of 1024 by 640 pixels.

    Internet Explorer Users:

    • How to add the VPN security appliance to the list of Trusted Sites in Internet Explorer.
      • From the IE browser
        • Tools - Internet Options - Trusted Sites
        • Click the Security tab.
        • Click the Trusted Sites icon.
        • Click Sites.
        • The Trusted Sites window opens.
        • Type
        • Click Add, then Click OK several times

    Netscape, Mozilla, Firefox users:

    • If you get a "Certified by an Unknown Authority" display, install a self-signed certificate
      • How to install a self-signed certificate
        • Click the Examine Certificate button in the "Web Site Certified by an Unknown Authority" window. 
        • Click the "Accept this certificate permanently" option.
        • Click OK.
        • The security appliance window opens, signifying the certificate is trusted.   
    Other requirements:
    • An active internet connection.
    • Ability to install the software on the workstation – Local Admin rights required for installation.
    • A valid UMID account name and password for authentication.
      • If you need assistance with your UMID account, email the IT Help Desk or 6-HELP.
    • Authorization to use the VPN service
      • Contact your supervisor for authorization.