Workplace Mediation Service WMS

helping UMB employees address work-related conflict

Mediation is a voluntary and private process that is available to help UMB employees address work-related conflict and collaborate better. It is a conversation that is assisted by our trained and experienced mediators. UMB, like other universities across the country, added mediation as a conflict management option to better serve employees who want more control over how their work-related issues are resolved.

Mediation can be helpful for a variety of work-related situations. This includes communication problems, personality or work style clashes, disputes or tensions between co-workers or supervisors and direct reports, and many other work-related conflicts. 

Get the Mediation Process Started

Once you contact us about the situation we will collaborate with you about the next steps.

You may request mediation for your situation, recommend mediation for someone else's situation, or reach out to learn more about mediation. 

• Contact Form 
• Phone: 410-706-4270
• Email: mediation@umaryland.edu

Additional Mediation Services Information

helping our mediators mediate and supporting mediator development

Since 2020, the Workplace Mediation Service has trained two cohorts of UMB employees to join our roster of mediators. We have an apprentice process to help our newly trained mediators advance to our roster. WMS is committed to the continued skill development of our mediation apprentices and roster members. Each year, WMS provides mediation training, which includes content, technique development, and time to practice.

Meet our Mediators

Check Out Our List of Trainings

supporting shifts in communication, conflict, and resolution mindsets and skills

WMS hosts a variety of communication and resolution events each year. Our Discovery Chats, workshops, lists of resources, and Conflict Month events are another way that we help UMB employees reflect on and improve their communication, conflict, and resolution mindsets and skills. 

Announcements and Events

Training and Event Descriptions