The IT Training & Communications department is a part of the Center for Information Technology Services (CITS).

The training group designs and delivers training — live and/or online — on campuswide business applications; authors instructional materials and user aids; facilitates user groups; provides access to training resources for IT staff and others; and works with CITS enterprise application development teams.

Please visit our Training Resources page for access to videos and instructions on our most commonly used Office 365 tools. For our full catalog of Office 365 resources, please visit the our Office 365 support page.   

Classes are open only to staff, faculty, and students of the University of Maryland, Baltimore.

Current Classes

The Training Enrollment Database enables you to self-register for live, instructor-led training sessions on various aspects of administrative systems you might need or want to use as part of your job.  Topics that are covered include Office 365 (OneDrive, Teams, SharePoint, etc), Quantum, Kuali, Webex, etc.  The courses are offered by both the IT Training & Communications department and subject matter experts from various departments and schools across UMB.  Enroll in your desired class directly using the  Training Enrollment Database.

Other Training Opportunities 
Along with the training courses offered through the Training Enrollment Database, training for the following systems is also available directly from the supporting department and/or school.

System Narrative/Information
Kuali Research Training for UMB's solution that supports the research community's needs to electronically create and route proposals for sponsored research project awards to external sponsors, and to submit proposals for federal funding to For more information, please visit the Kuali Research Training page.
Collaborate Blackboard Collaborate is a comprehensive online learning platform that combines audio, video, and web conferencing. At UMB, Blackboard Collaborate is used by faculty for delivering online curriculum, by students participating in online courses, and by other members of the campus community for hosting and participating in online web conferencing and meetings.
  • If you are new to Collaborate and need assistance obtaining an account/access, logging in, etc., please see the Collaborate website.
  • If you need to learn how to use Collaborate, the website has a lot of online training videos and documentation to help you get up to speed.
eUMB HRMS Training eUMB HRMS is provided by the Payroll Group within Financial Services. For more information about eUMB HRMS training, please visit the eUMB HRMS Training page.
SIMS Student Information Management System (SIMS). For more information about SIMS training, please visit the SIMS information page.
Desktop Applications/System Administration Training Need to learn how to create Pivot Tables in Microsoft Excel? Want to learn how to create a Table of Authorities in Microsoft Word? Would you like to prepare for Cisco/Microsoft Certification exams? If you are a faculty or staff member at UMB, you have access to thousands of online courses on technology applications/subjects via the Learning Management System and SkillSoft. For more information, please visit the Human Resource Services eLearning page.
UMB IT Resources Presentation

The following PowerPoint presentation is available to any school or department who wishes to include it when onboarding new employees. 

One-on-One Consultation

Certain individualized training can be provided based on expertise and availability of staff. Email your request to the IT Training & Communications department.