Employee Assistance Program (EAP)

Contact Us ... Anytime, Anywhere

No-cost, confidential solutions to life’s challenges.

24/7 Support, Resources, and Information

Your UMB Guidance Resources Employee Assistance Program (EAP) offers someone to talk to and resources to consult whenever and wherever you need them.

Call: 855-410-7628

TTY: 800-697-0353

This toll-free number gives you direct, 24/7 access to a GuidanceConsultantSM, who will answer your questions and, if needed, refer you to the appropriate resource.

Online: guidanceresources.com

App: GuidanceNowSM (GoogleApple)


Log on today to connect directly with a GuidanceConsultantSM about your issue or to consult articles, podcasts, videos, and other helpful tools.

Confidential Emotional Support

Confidential Emotional Support

Our highly trained clinicians will listen to your concerns and help you or your family members with any issues, including:

  • Anxiety, depression, stress
  • Grief, loss and life adjustments
  • Relationship/marital conflicts
Financial Resources

Financial Resources

Financial experts can assist with a wide range of issues. Talk to them about:

  • Budgeting, debt, bankruptcy, and more
  • Relocation, mortgages, and insurance
Online Support

Online Support

GuidanceResources® Online is your 24/7 link to vital information, tools, and support. Log on for:

  • Articles, podcasts, videos, and slideshows
  • On-demand trainings
  • “Ask the Expert” personal responses to your questions
Work/Academic Life Solutions

Work/Academic Life Solutions

Specialists can provide qualified referrals and resources for just about anything on your to-do list, such as:

  • Finding nannies and other child care services
  • Finding resources for elder care solutions
  • Pet-sitting services and more
Legal Guidance

Legal Guidance

Talk to lawyers for practical assistance with your most pressing legal issues, including:

  • Divorce, adoption, family law, wills, trusts, and more

Need representation? Get a free 30-minute consultation and a 25 percent reduction in fees.