Priority Projects and Activities - December 2021

Elastic - replaces LogRythm

CITS Accountable Lead – Fred Smith

Description: This log management software replaces the current application, LogRythm. Currently working with consultants on remaining log ingests, which will complete this project. Target completion end of December 2021.

Complete implementation of Zoom and establish support

CITS Accountable Lead – Zia Mafaher

Description: We have continued to bring users who are still using external Zoom accounts to move to the UMB account. All Zoom users on the umaryland.edu domain (with “.umaryland.edu” email addresses) will be moved to the use of Single Sign On January 4, 2022.  School of Medicine Classrooms is coordinating efforts for a smooth transition for their groups (including FPI, IHV and MGIC).

Portal Replacement

CITS Accountable Lead – Brian Coats

Description: Working with focus groups (both CITS and campus-wide), the new portal is being designed and built by the Web Development team. The current portal is based on a PeopleSoft product we are no longer relying on.

Clinical translation science application/TriNetX (Hospital data project)

CITS Accountable Lead – Dr. Murray

Description: The TriNetX appliance (that will process and server this data) is available. We are currently establishing a virtual desktop environment through which future users will access this data system.

Mysoft replacement [ Infortel ]

CITS Accountable Lead – Zia Mafaher

Description: We are replacing the telecom call accounting software, Mysoft, with a new system called Infortel. We have accepted this system from the vendor and plan for full go-live use by January 31, 2022.

CITS Tools Web App Rewrite (python to CF)

CITS Accountable Leads – Brian Coats

Description: CITS Tools is an online site where several links to various system tools are provided to the campus IT administrators. We have moved these tools off the current site. They have been updated and re-written and moved onto CITS ColdFusion servers and will be managed by the CITS Web team. This project has been completed.

NetIQ Transition to Microsoft

CITS Accountable Lead – Brian Coats

Description: We are moving off of the eDirectory product NetIQ and onto the Microsoft product Microsoft Identity Manager (MIM). All applications have been moved to the new directory platform. All domain controllers have also been moved to the new platform. This project should be completed by the end of December 2021.

Visitor Management System

CITS Accountable Lead: Brian Coats

Description:  We will replace the current paper-based visitor tracking method with a visitor management system called Lobby Guard. Kiosks will be installed at the guard desk in the major buildings that will help facilitate the capturing of visitor information and provide a photo sticker one-day badge for the visitor so they are more visible.  Reporting capabilities will also facilitate access to the visitor information by the building owners and Public Safety. Kiosks have been installed at the School of Dentistry, the School of Law, the Saratoga building, the Lexington building, School of Pharmacy, School of Social Work, School of Nursing, HS/HSL Library, and the MD Bar Center.  Kiosks for the next phase of the rollout (which includes the School of Medicine, Campus Center, and the Dental Museum) are being prepared.

Lightweight Directory Access Protocol (LDAP) – Multifactor Authentication Compliance

CITS Accountable Lead – Fred Smith

Description: This effort is to identify all applications that still utilize LDAP for authentication and either move them to use Single Sign-On or VPN for authentication or document an exception for continuing with LDAP.

Replace Cisco VPN with Palo Alto (including Posture Checking within VPN)

CITS Accountable Lead – Zia Mafaher

Description: Currently configuring the necessary firewall rules. The goal is to have the CITS groups Datacom and Security & Compliance using the new Palo Alto VPN by December 23, 2021, and then schedule everyone else. Posture checking will be turned on in Monitor mode. We must have everyone off the old VPN by March 1, 2022.

Building Access Entitlement System – Access Review

CITS Accountable Lead – Brian Coats

Description: The next step in optimizing our Building Access Entitlement System is to turn on a periodic access review feature.

Azure Virtual Desktop (AVD) Discovery/Proof of Concept

CITS Accountable Lead – Ryan Whyms

Description: This project will establish Azure Virtual Desktop (AVD) framework & presence for a variety of use cases and investigate posture checking capabilities to evaluate remotely connecting devices. Most recently, a new subscription in Azure was created for the schools’ hands-on testing and Proof of Concept efforts. We have been working with the school IT groups to set them up for those efforts.

AWS RDS Evaluation (Database as a Service)

CITS Accountable Lead – Ryan Whyms

Description: The project will evaluate the use of Amazon Web Services (AWS) Relational Database Service (RDS) for Oracle databases. We are investigating database encryption options, long-term backup retention, and critical data/table monitoring.

School of Nursing (SON) Building Renovations

CITS Accountable Lead – Zia Mafaher

Description: CITS is coordinating needs for fiber cables, wireless connectivity, telephones, and power. We removed the old twisted pair cables with the contractor and Verizon. Panic alarms are being discussed; if needed, CITS will assist. Once the renovations are complete, the existing fiber cables will need to be tested.

Veeam Implementation in Azure

CITS Accountable Lead – Ryan Whyms

Description: We will utilize Veeam backup software to perform backups of virtual servers within Azure to Azure storage. We are shifting our licensing to the “universal license” model. Quotes are being reviewed.

Data Center Core Replacement

CITS Accountable Lead – Zia Mafaher

Description: The equipment has been racked and configured in HS/HSL. CITS/Central Admin servers are currently being moved to the new core switches, targeting completion by the end of January 2022.

Oracle 19c Upgrades

CITS Accountable Lead – Ryan Mafaher

Description: Upgrade all Oracle databases to version 19c. All applications that can support Oracle 19c have been moved to that version. Applications that cannot support it will need to be upgraded before they can move to Oracle 19c.

Use MDREN and Mid-Atlantic Crossroads (MAX) to Establish Virtual Large Area Networks (Vlans) from campus to Azure Express Route

CITS Accountable Lead – Zia Mafaher

Description: Establish the use of Maryland Research & Education Network (MDREN) and Mid-Atlantic Crossroads (AX) to connect UMB's campus network via Azure Express Route. The first phase of the project, to establish the Vlans using site-to-site (S2S) VPN connection, has been completed. Phase 2 (move traffic off of the S2S VPN and begin traversing traffic over the Azure Express Route) is being planned with Microsoft consultants.

Payment Card Industry (PCI) Compliant Routers for Parking

CITS Accountable Lead – Zia Mafaher

Description: To ensure Parking’s network is PCI compliant, a small Cisco firewall has been installed for their network. Currently, a router needs to be placed between the connectors.

Move UMD Safe Office to UMB Campus Network

CITS Accountable Lead – Zia Mafaher

Description: Transitioning the administration of the technical aspects of the S.A.F.E. Center initiative from College Park to UMB. This includes extending the UMB network to UMD Office Area; transitioning the telephone, reconfiguring the computer hardware for the UMB network; UMD data migration; and acquiring and installing a new conference room A/V solution.

Conversion to Baltimore City 911 Service

CITS Accountable Lead – Zia Mafaher

Description: To comply with law, all calls to campus 911 must be transferred to the Baltimore City police, including those with the Maryland Poison Center. We are using a solution called RedSky.  It allows those calls to be sent to Baltimore City police while allowing Campus Public Safety to listen in. Testing was completed successfully. The plan is to go live in January 2022.

Telephone Line Reconciliation

CITS Accountable Lead – Zia Mafaher

Description: This project will evaluate all telephone invoices for each school and department to confirm their continued need and that all telephone numbers are functional. We are working to allot time with each school and department for this review.

Oracle Analytics Clous (OAC) Upgrade to Gen 2

CITS Accountable Lead – Michael Brown

Description: We successfully migrated to the Gen 2 platform, which enables us to securely connect to on-premises endpoints (databases/systems) for reporting. This project completed on November 9, 2021.

School of Nursing Banner Reports Pilot

CITS Accountable Lead – Michael Brown

Description: We will assist the School of Nursing (SON) with converting legacy Banner Student Data reports written in Crystal Reports and MS Access to Oracle Analytics Cloud (OAC) reports, as well as teach SON report writers how to create their own reports in OAC. The first milestone is to deploy the first 3 reports to Production by the end of February 2022.

School of Nursing DegreeWorks Report Pilot

CITS Accountable Lead – Michael Brown

Description: We will assist the School of Nursing (SON) with developing new reports in Oracle Analytics Cloud for Degree Works data, as well as teach SON report writers how to create their own reports in OAC. The first milestone is to deploy the first 3 reports to Production by the end of February 2022.

Data Warehouse Nightly Load Time Reduction

CITS Accountable Lead – Michael Brown

Description: Complete the key activities to reduce the nightly load processing time so that all data is loaded by 8AM each business day in the Data Warehouse. The first project priority is to reduce the time the Post Load Process takes to create certain data views. This is scheduled to be deployed the week of December 20, 2021.

Data Cookbook Installation and Setup

CITS Accountable Lead – Michael Brown

Description: This project will install and perform the initial setup of the Data Cookbook Cloud application to capture data & reporting documentation, as well as enable the data quality assurance capabilities. The Cloud instance has been activated. The next step is to install and configure the meta-data scanning tool.

Philanthropy Entitlement Systems – Advance, Financial Edge, PaperSave

CITS Accountable Lead – Brian Coats

Description: We are creating front-end entitlement systems to request and review access to the Philanthropy systems, including Advance, Financial Edge, and PaperSave. The system for Advance has completed testing and is scheduled to go live on December 14, 2021. The system for Financial Edge is ready for testing. Requirements or the PaperSave system are expected mid-December 2021.

Banner Self Service (SSB) 9 Implementation

CITS Accountable Lead – Brian Coats

Description: Upgrade the self service (SSB) portion of the Banner student system to version 9.

Student Systems – Current Curriculum

CITS Accountable Lead – Brian Coats

Description: Current Curriculum, which will enable a student to enroll in more than one curriculum at a time, is now in the assessment phase. We are working with the consultant Ferrilli to plan our installation of this system.

Systems Life-Cycle Management

CITS Accountable Lead – Fred Smith

Description: We are gathering in one place the lifecycle information for all server hardware and software applications administered and/or managed by CITS. This will better enable us to keep ahead of needs for changes, updates, and system end-of-life planning. We expect to have all of this information compiled by mid-December 2021.

HR System Software as a Service (SaaS) Investigation and Planning

CITS Accountable Lead – Diane Faranetta

Description: We will replacing the existing eUMB PeopleSoft HRMS application with the Oracle HCM Cloud solution.  The Discovery phase for the project will conducted through late spring 2022, with and implementation phase to follow beginning in the second half of the year.

Migrate or Replace eTravel (Discovery)

CITS Accountable Lead – Diane Faranetta

Description: The eTravel application will be replaced with a cloud-based solution.  We are currently evaluating several software options. Kickoff for this project is slated for early 2022.