Resources and References

UMB Confidential Resources

UMB Employee Assistance Program (EAP) 

Call: 855-410-7628 or TTY: 800-697-0353

https://www.umaryland.edu/hrs/current-employees/well-being/employee-assistance-program-eap/ 

Confidential program with 24/7 access designed to help with information and resources including: Confidential Counseling, Legal Support, Financial Information, Work-Life Solutions, Guidance Resources® Online; and more.

UMB Student Counseling Center

SMC Campus Center
621 W. Lombard St., Suite 302
Phone: 410-328-8404; Fax: 410-328-5291
Monday to Friday, 8:30 a.m. to 5 p.m.

https://www.umaryland.edu/counseling/

The Student Counseling Center provides short-term, professional counseling and psychiatric services for currently enrolled full-time and part-time UMB students.

University of Maryland Campus Health (All Patients)

https://www.umms.org/ummc/locations/um-campus-health

408 W. Lombard St., between Eutaw and Paca streets 
Baltimore, MD 21201 

Phone/667-214-2233

Provides urgent care and primary care for campus employees and students only-
Sports medicine provided for all patients-

• Campus Health Services (Employees and Students Only) Open Monday-Friday 7am-4:45pm. Students and staff can receive expert treatment from physicians and nurse practitioners for the full spectrum of urgent care needs. Same day appointments and walk ins accepted, telehealth offered. Student/Work ID and insurance card required. Appointments/667-214-1899.

• Student Health https://www.umaryland.edu/studenthealth/student-health-center/ is located on upper level.

UMB Office of the Ombuds

Brian O. Godette, JD
714 W. Lombard St., Room 201
Baltimore, MD 21201
410-706-8534
bgodette@umaryland.edu

A confidential* place to go with your questions and concerns. Confidential. Neutral. Informal. Independent. The Office of the Ombuds helps University of Maryland, Baltimore (UMB) faculty and staff express concerns, resolve disputes, manage conflict, seek fair and equitable solutions, and learn more productive ways of communicating.

*The Ombuds is a confidential resource but is a mandatory reporter for Title IX concerns.

Other UMB Resources

UMB Hotline

UMB Ethics Point Hotline (anonymous reporting option):
Dial toll-free: 866-594-5220
or report online at Hotline 

Student Services (UMB Student Health and Well-Being)

http://www.umaryland.edu/studenthealth

Employee Services (Human Resources, Benefits and Well-Being)

https://www.umaryland.edu/employeehealth/ 

UMB Police and Public Safety

Pine Street Police Station
214 N. Pine St.
Baltimore, MD 21201
www.umaryland.edu/police

Emergency: 911

Non-Emergencies: 410-706-6882

UMB Police and Public Safety provides a variety of services to ensure your safety and prevent crime on campus.

Victim/Witness Assistance Coordinator 

Detective Corporal Shantell Brown 

University of Maryland, Baltimore Police Department 

410-706-6882

In the event of a crime, the UMB Police Department will assist victims and witnesses with court procedures, emergency assistance, medical access, and victim impact statements. 

Safe Walk/Safe Ride

410-706-6882

https://www.umaryland.edu/police/services/safe-walk-safe-ride/ 

Safe Walk is a public safety service available on campus 24 hours a day, 365 days a year. See the boundaries on the Safe Walk/Safe Ride Map.

Safe Ride is a public safety service (car or van) available from 7 a.m. to 1 a.m., 365 days a year. See boundaries on the Safe Walk/Safe Ride Map. Safe Ride is for UMB/UMMC students and employees only. All riders must be age 18+ and are required to have a UMB ID or UMMC ID. 

UMB Educational Support and Disability Services (ESDS) (Students only)

SMC Campus Center
621 W. Lombard St., Suite 302
Phone: 410-706-5889; Fax: 410-706-2865
Monday to Friday, 8:30 a.m. to 5 p.m.
Walk-in hours: Friday, 10 am. to 1 pm.

http://www.umaryland.edu/disabilityservices/

The University of Maryland, Baltimore's Educational Support and Disability Services (ESDS) helps students with disabilities by providing reasonable academic accommodations and support services to ensure equal access to education. ESDS works directly with students, faculty, and staff to create solutions that are tailored to each student's needs.

Pregnant and Parenting (Students)

UMB Guidelines for Students who are Pregnant and Seeking Accommodations

Workplace Mediation Services Service

For questions about mediation or the Workplace Mediation Service (WMS), call 410-706-4270,  or complete the Contact Form.

https://www.umaryland.edu/mediation/

For Faculty, Staff and Student Employees with workplace issues that have been hard to resolve, UMB offers mediation to all faculty, staff, or student employees to address workplace issues.

Domestic Violence 

House of Ruth: 410-889-RUTH (7884) 

The House of Ruth Maryland leads the fight to end violence against women and their children by confronting the attitudes, behaviors and systems that perpetuate it, and by providing victims with the services necessary to rebuild their lives safely and free of fear.

Sexual Assault/Sexual Violence 

Turnaround

410-277-8111 

https://www.turnaroundinc.org  

Turnaround Inc provides services, advocacy, and education to survivors of intimate partner violence, sexual violence, and human trafficking. Their programs include a 24/7 hotline, emergency shelter, trauma therapy, legal advocacy, assistance with basic needs, and community education on these issues. The organization also works to prevent re-victimization and to build a community free of violence. 

SAFE (Sexual Assault Forensic Exam) “bMOREsafe”

Mercy Medical Center RV-FNE Program 

301 St. Paul Place 

Baltimore, MD 21212 

https://bmoresafemercy.org/

Mercy Medical Center is a designated treatment center for sexual assault and domestic violence in Baltimore City, with specially trained Forensic Nurse Examiners (FNEs) available 24/7 to care for victims of sexual assault (aged 13 and older), victims of domestic violence, elder/institutional and vulnerable populations abuse, neglect, and maltreatment. The Forensic Nurse Examiner Program works collaboratively with criminal justice agencies and other Baltimore agencies addressing the needs of victims of violence

House of Ruth: 410-889-RUTH (7884) 

The House of Ruth Maryland leads the fight to end violence against women and their children by confronting the attitudes, behaviors and systems that perpetuate it, and by providing victims with the services necessary to rebuild their lives safely and free of fear.

Maryland Network Against Domestic Violence 

Office: 301-429-3601 

Helpline: 1-800-634-3577 (1-800-MD-HELPS): M – F, 9 am to 5 pm) 

https://mnadv.org (includes a statewide service provider directory) 

The Maryland Network Against Domestic Violence partners with victim service providers, professional allies, and everyday citizens in order to reduce domestic violence in Maryland. MNADV provides support through professional training, technical assistance and a lethality assessment program.

Maryland Coalition Against Sexual Assault (MCASA)

301-328-7023

https://mcasa.org/  (includes a statewide service provider directory)

Federally recognized state sexual assault coalition that provides resources for sexual assault survivors seeking help, as well as education, public awareness, training, monitoring current or proposed public policy and promoting justice for survivors and accountability for offenders.

Sexual Assault Legal Institute (SALI)

301-565-2277 or toll-free at 877-496-SALI

https://mcasa.org/survivors/sali

SALI is part of MCASA and provides legal services to survivors of sexual violence across Maryland, as well as training and technical assistance for other professionals working with survivors.

988 Suicide & Crisis Lifeline

Call or text (In Maryland) 988 to talk and to connect with services. 

Website:https://health.maryland.gov/bha/Pages/988md.aspx#:~:text=What%20is%20988%3F,and%20to%20connect%20with%20services.

The 988 Suicide & Crisis Lifeline is a support helpline offered by the Maryland Department of Health for people experiencing mental health or substance use emergencies.

The 988 Lifeline Supports LGBTQIA+ Marylanders​ and Marylanders seeking LGBTQIA+ support for themselves and loved ones Trained and compassionate specialists will listen and connect you with resources and additional support.​

National Center for Victims of Crime (NCVC)

202-467-8700

https://victimsofcrime.org/#

NCVC is a non-profit organization advocating victims' rights, providing direct services and resources, and offers training and technical assistance to professionals who work with victims. NCVC also serves as a national resource for information on victims’ issues and provides resources for victims, families, and communities affected by crime.

Victim Connect Resource Center

Victim Connect Hotline: 855-4-VICTIM (855-484-2846)

https://victimconnect.org/

The VictimConnect Resource Center is a weekday phone, chat, and text-based referral helpline operated by NCVC. Services are available for all victims of crime in the United States and its territories. Trained victim assistance specialists provide emotional support, information, and referrals by phone or text to those who contact them to navigate the physical, emotional, legal, and financial consequences of crime.

National Domestic Violence Hotline 

1-800-779-SAFE (7233) 

Text “START” to 88788

www.thehotline.org 

The Hotline offers immediate crisis counseling, emotional support, safety planning, and other resources. Highly trained advocates provide referrals by directly connecting callers to local domestic violence shelters. The Hotline can be reached by calling, live chat, text or A.I. chat.

RAINN’s National Sexual Assault Hotline:

1-800-656-HOPE (4673)

https://rainn.org/

RAINN is America’s largest anti-sexual violence nonprofit, providing confidential, trauma-informed, 24/7 support services to survivors and their loved ones. 

LGBT National Help Center:

1-888-843-4564

https://lgbthotline.org/

Provides peer support by trained LGBTQOA+ community members and offers local, national and international resources.

LGBT National Youth Hotline

1-800-246-7743

https://lgbthotline.org/youth-talkline/

Provides a confidential safe space where callers of any age can speak about sexual orientation or gender identity/expression issues. Offers one-to-one online peer support and youth (up to age 19) group chatrooms to find community and support.

Veterans Crisis Line

https://www.veteranscrisisline.net

Dial 988, then press 1 OR Text 838255

The Veterans Crisis Line offers free and confidential, 24/7 support for Veterans and service members in crisis. Qualified responders will listen and help and can connect you with the resources you need. You don’t have to be enrolled in VA benefits or health care to connect.

COPLINE

https://www.copline.org/

1-800-COPLINE or 1-800-267-5463

Confidential Crisis Hotlines exclusively for current and former Law Enforcement personnel and their families. Not associated with any police department or agencies.

Maryland Judiciary Peace and Protective Order Brochure 

Victim Brochures - Strategies for a Safer Future (Guide to Obtaining Protective & Peace Orders in Maryland) - English 

Folletos para Víctimas - Estrategias para un Futuro más Seguro (Guía para Obtener Órdenes de Protección y Paz en Maryland) – Español 

Victim Brochures - It Shouldn't Hurt to Go Home - English

Victim Brochures - Relationships Shouldn’t Hurt - English

Folletos para Víctimas - Las Relaciones No Deberían Doler - Español 

Victim Brochures - Crossing the Line - Stalking