Nonemployee International Travel Information

Prior authorization is required for all international travel:

The UMB unit paying for the trip is responsible for compliance with the UMB Travel Procedures for nonemployees. The UMB unit will need to request travel authorization and book the travel on behalf of the nonemployee who does not have access to UMB systems.  For more information, please consult the UMB Policy on Business Travel for UMB Employees and Nonemployees policy and the Procedure on Business Travel for Nonemployees PDF

Risk Rating: Please note Concur uses security risk ratings as provided by Riskline, an additional resource that provides information about the destination country. However, UMB will continue to use International SOS’s travel security risk ratings while assessing travel to high or extreme-risk travel security destinations. To check the ISOS risk rating, please consult the ISOS step-by-step guide. 

Steps for UMB Units Arranging International Travel for Nonemployees

Step 1: Recommend Personal Safety and Security training

Encourage the traveler to register with and take International SOS's online safety and security courses. Information on how to access these trainings can be found here. We strongly recommend Introduction to Membership (16 minutes) and Travel Risk Awareness (25 minutes) for all UMB travelers.

Step 2: Check if the nonemployee is traveling to a high-risk destination

Check to see if one or more of the traveler's destinations are rated High or Extreme Travel Risk by International SOS - click here for a step-by-step guide on how to do the check. Document the destination(s) security rating on the attestation form in the next step. 

Step 3: Sign the International Traveler Attestation Form

Fill in the Travel Risk Security ratings for the traveler’s destination in the International Traveler Attestation Form for Nonemployees, and have the traveler sign the form. Once signed, you will receive an email with the completed form to attach to the travel request in Concur. If you indicate a high-risk destination, your form will be routed to International Operations for approval.

Step 4: Request Travel Authorization for the Nonemployee

Enter the travel request in the UMB's Concur Travel System. If a destination is high-risk, upload confirmation of International Operations' approval for that travel. Prior authorization is required for all international travel. Take a screenshot of the travel approval for providing to the travel agency.

Step 5: Book the nonemployee's travel

Use the UMB-approved travel agency to book the travel, and the travel agency will notify International SOS of the traveler's itinerary. If booking outside of UMB’s travel agency, manually enter the nonemployee's itinerary into the International SOS system.

Step 6: Advise the Non-employee to register with International SOS

Advise the non-employee to download the International SOS app for mobile-phone access to their services while traveling, and print a copy of the International SOS membership card to carry with them. 


Go back to Step 2: Get prior approval if they are traveling to a high-risk destination - and proceed with Steps 3-6. The revised travel plan must be authorized.


Once the person returns from their travels, promptly submit an invoice in Quantum Financials with a Nonemployee Business Travel Certification Form (NBTC) XLSX completed and signed by the traveler.


Before departure, contact the Global Hub or check the International Safety & Security team’s availability to directly request a pre-departure security briefing. It is a great opportunity to ask questions about your destination country and learn more about how UMB can support your while traveling.