Crisis Care Resources

After Hours Crisis Support Service: 410-328-8404, option 7

During business hours (Monday – Friday, 8:30am to 5:00pm), we encourage you to reach out to the Student Counseling Center (SCC) regarding any mental health concerns about yourself or others (410-328-8404). Please inform the administrative assistant if you are experiencing a crisis situation and need immediate assistance from a counselor. Outside of business hours, you may call our After Hours services (410-328-8404 and press 7) to speak with a counselor. You may also call after hours crisis line if you are concerned about a UMB student.

If you are experiencing a life threatening mental health emergency, call 988. You can also contact Baltimore City Crisis Response (410-433-5175) or Baltimore County Crisis Response (410-931-2214). For non-emergencies call UMB police (410-706-6882).

Campus Resources

RESOURCE	PHONE	AVAILABILITY
Campus Police	410-706-6882	The Campus Police are available 24/7.
UMB Student Counseling Center (SCC)	410-328-8404	Monday-Friday, 8:30 a.m. to 5 p.m. Urgent care requests require an advance phone call.
Student and Employee Health	667-214-1899 After hours: 667-214-1800	Student and Employee Health provides 24/7 after-hours on-call backup to the Student Counseling Center. Calls are received by Family Medicine attending physicians who advise and triage. Walk-in hours are Mondays and Thursdays, 8 a.m. to 6:30 p.m., Tuesdays and Fridays, 8 a.m. to 4:30 p.m., and Wednesdays, 9 a.m. to 4:30 p.m.
UMB Hotline	866-594-5220	If you have experienced, witnessed, or suspect someone has acted contrary to our Code of Ethics, Core Values, Policies or Procedures, or violated a law report your concerns with UMB Ethicspoint Hotline.
Psych Urgent Care	410-328-1219	The University Hospital has a Psychiatric Urgent Care unit that provides services 24/7.

Sheppard Pratt Crisis Walk-in Clinics

RESOURCE	PHONE	AVAILABILITY	SERVICES
Towson 6501 N. Charles Street Towson, MD	410-938-5302	Monday-Friday: 10 a.m. to 9 p.m. Last patient at 7 p.m. Saturday: 1 p.m. to 5 p.m. Last patient at 4 p.m.	Call ahead if going in-person for walk-in services.
Baltimore/Washington 7220 Discovery Drive Elkridge, MD	410-938-5302	Monday-Friday: 10 a.m. to 8 p.m Last patient at 6 p.m.	Call ahead if going in-person for walk-in services

RESOURCE

PHONE

AVAILABILITY

SERVICES

Towson

6501 N. Charles Street Towson, MD

410-938-5302

Monday-Friday:

10 a.m. to 9 p.m.

Last patient at 7 p.m.

Saturday:

1 p.m. to 5 p.m.

Last patient at 4 p.m.

Call ahead if going in-person for walk-in services.

Baltimore/Washington

7220 Discovery Drive Elkridge, MD

410-938-5302

Monday-Friday:

10 a.m. to 8 p.m

Last patient at 6 p.m.

Call ahead if going in-person for walk-in services

Please call and check with the clinic for any updates/changes to their services if you decide to go in person.

Suicide and Crisis Hotlines

24/7

LOCAL RESOURCE	PHONE/LOCATION	AVAILABILITY	SERVICES
Baltimore Crisis Response	410-433-5175 Serves Baltimore City	Crisis hotline: 24/7 Mobile Crisis Team: 7 a.m. to midnight	Crisis hotline, mobile crisis team, information, referral services
Grassroots Crisis Intervention	410-531-6677 1-800-422-0009	24/7, toll-free, state-wide. Located in Columbia, Md.	Hotline, crisis and suicide intervention, walk-in, mobile crisis team, information, referrals
Baltimore County Mobile Crisis Team	410-931-2214	24/7	24-hour hotline, crisis intervention, mobile crisis team, information, referrals
Frederick County Hotline	301-662-2255	24/7	Suicide prevention, crisis intervention, referrals, supportive listening
Prince George’s County Crisis Hotline	301-864-7130	24/7	Serves Anne Arundel, Calvert, Charles, Montgomery, Prince George’s and St. Mary’s counties
Montgomery County Crisis Center	240-777-4000	24/7	Emergency services, housing crisis intervention, and prevention, rental assistance program, mental health
NATIONAL RESOURCE	PHONE	AVAILABILITY	SERVICES
National Suicide Prevention Lifeline	1-800-273-8255	24/7	Routes caller to the crisis center in their area; for the suicidal individual or those concerned
IMAlive Suicide Prevention	1-800-472-3457	24/7	Helps college students reach confidential, free telephone counseling, crisis intervention, suicide prevention, information and referral services
Find A Help Line, International Suicide Prevention	N/A	24/7	INTERNATIONAL STUDENT RESOURCE
Trans Lifeline	877-565-8860	24/7	Trans Lifeline is a trans-led organization that connects trans people to the community, support, and resources they need to survive and thrive. (Spanish speaking option available)
Text: STEVE	741-741	24/7	The Steve Fund is dedicated to the mental health and emotional well-being of students of color, connect with a trained crisis counselor.
Text: START	678-678	24/7	TrevorText is a confidential and secure resource that provides live help for LGBTQ students with a trained specialist, over text messages.

Domestic Violence/Sexual Assault Emergency Resources

RESOURCE	PHONE	AVAILABILITY	SERVICES
RAINN (Rape, Abuse & Incest National Network)	800-656-HOPE (4673)	24/7	The nation's largest anti-sexual violence organization
House of Ruth	410-889-7884	24/7	Hotline for crisis intervention, safety planning, counseling, legal referrals, victim and family advocacy
National Domestic Violence Hotline	1-800-799-7233	24/7	Crisis intervention; advocates and translators available
Turnaround — Family Violence Unit of Baltimore County	410-828-6390	24/7	Hotline serving rape victims, domestic violence, adult survivors of child sexual abuse
We are Hope Works	410-997-2272	24/7	Information, referrals, shelter services, legal services, and more

For a PDF copy of this list, please click UMB Crisis Care Resource Guide.

University of Maryland, Baltimore

Student Counseling Center

SCC Operational Changes

The SCC provides virtual and in-person services Mondays, Tuesdays, Thursdays, and Fridays. On Wednesdays all services are virtual. If you would like service on Wednesdays, please call (410) 328-8404 and speak with the Executive Administrative Assistant.

As of Friday, May 19, 2023 the UMB Student Counseling Center does not require students or guests to wear a face masks or coverings while in the center or during sessions. However, students can request their clinician wear a mask while receiving services.

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