Crisis Care Resources

After Hours Crisis Support Service: 410-328-8404, option 7

During business hours (Monday – Friday, 8:30am to 5:00pm), we encourage you to reach out to the Student Counseling Center (SCC) regarding any mental health concerns about yourself or others (410-328-8404). Please inform the administrative assistant if you are experiencing a crisis situation and need immediate assistance from a counselor. Outside of business hours, you may call our After Hours services (410-328-8404 and press 7) to speak with a counselor. You may also call after hours crisis line if you are concerned about a UMB student.

If you are experiencing a life threatening mental health emergency, call 988. You can also contact Baltimore City Crisis Response (410-433-5175) or Baltimore County Crisis Response (410-931-2214). For non-emergencies call UMB police (410-706-6882).

Campus Resources

RESOURCE	PHONE	AVAILABILITY
Campus Police	410-706-6882	The Campus Police are available 24/7.
UMB Student Counseling Center (SCC)	410-328-8404	Monday-Friday, 8:30 a.m. to 5 p.m. Urgent care requests require an advance phone call.
Student and Employee Health	667-214-1899 After hours: 667-214-1800	Student and Employee Health provides 24/7 after-hours on-call backup to the Student Counseling Center. Calls are received by Family Medicine attending physicians who advise and triage. Walk-in hours are Mondays and Thursdays, 8 a.m. to 6:30 p.m., Tuesdays and Fridays, 8 a.m. to 4:30 p.m., and Wednesdays, 9 a.m. to 4:30 p.m.
UMB Hotline	866-594-5220	If you have experienced, witnessed, or suspect someone has acted contrary to our Code of Ethics, Core Values, Policies or Procedures, or violated a law report your concerns with UMB Ethicspoint Hotline.
Psych Urgent Care	410-328-1219	The University Hospital has a Psychiatric Urgent Care unit that provides services 24/7.

Sheppard Pratt Crisis Walk-in Clinics

RESOURCE	PHONE	AVAILABILITY	SERVICES
Towson 6501 N. Charles Street Towson, MD	410-938-5302	Monday-Friday: 10 a.m. to 9 p.m. Last patient at 7 p.m. Saturday: 1 p.m. to 5 p.m. Last patient at 4 p.m.	Call ahead if going in-person for walk-in services.
Baltimore/Washington 7220 Discovery Drive Elkridge, MD	410-938-5302	Monday-Friday: 10 a.m. to 8 p.m Last patient at 6 p.m.	Call ahead if going in-person for walk-in services

RESOURCE

PHONE

AVAILABILITY

SERVICES

Towson

6501 N. Charles Street Towson, MD

410-938-5302

Monday-Friday:

10 a.m. to 9 p.m.

Last patient at 7 p.m.

Saturday:

1 p.m. to 5 p.m.

Last patient at 4 p.m.

Call ahead if going in-person for walk-in services.

Baltimore/Washington

7220 Discovery Drive Elkridge, MD

410-938-5302

Monday-Friday:

10 a.m. to 8 p.m

Last patient at 6 p.m.

Call ahead if going in-person for walk-in services

Please call and check with the clinic for any updates/changes to their services if you decide to go in person.

Suicide and Crisis Hotlines

24/7

LOCAL RESOURCE	PHONE/LOCATION	AVAILABILITY	SERVICES
Baltimore Crisis Response	410-433-5175 Serves Baltimore City	Crisis hotline: 24/7 Mobile Crisis Team: 7 a.m. to midnight	Crisis hotline, mobile crisis team, information, referral services
Grassroots Crisis Intervention	410-531-6677 1-800-422-0009	24/7, toll-free, state-wide. Located in Columbia, Md.	Hotline, crisis and suicide intervention, walk-in, mobile crisis team, information, referrals
Baltimore County Mobile Crisis Team	410-931-2214	24/7	24-hour hotline, crisis intervention, mobile crisis team, information, referrals
Frederick County Hotline	301-662-2255	24/7	Suicide prevention, crisis intervention, referrals, supportive listening
Prince George’s County Crisis Hotline	301-864-7130	24/7	Serves Anne Arundel, Calvert, Charles, Montgomery, Prince George’s and St. Mary’s counties
Montgomery County Crisis Center	240-777-4000	24/7	Emergency services, housing crisis intervention, and prevention, rental assistance program, mental health
NATIONAL RESOURCE	PHONE	AVAILABILITY	SERVICES
National Suicide Prevention Lifeline	1-800-273-8255	24/7	Routes caller to the crisis center in their area; for the suicidal individual or those concerned
IMAlive Suicide Prevention	1-800-472-3457	24/7	Helps college students reach confidential, free telephone counseling, crisis intervention, suicide prevention, information and referral services
Find A Help Line, International Suicide Prevention	N/A	24/7	INTERNATIONAL STUDENT RESOURCE
Trans Lifeline	877-565-8860	24/7	Trans Lifeline is a trans-led organization that connects trans people to the community, support, and resources they need to survive and thrive. (Spanish speaking option available)
Text: STEVE	741-741	24/7	The Steve Fund is dedicated to the mental health and emotional well-being of students of color, connect with a trained crisis counselor.
Text: START	678-678	24/7	TrevorText is a confidential and secure resource that provides live help for LGBTQ students with a trained specialist, over text messages.

Domestic Violence/Sexual Assault Emergency Resources

RESOURCE	PHONE	AVAILABILITY	SERVICES
RAINN (Rape, Abuse & Incest National Network)	800-656-HOPE (4673)	24/7	The nation's largest anti-sexual violence organization
House of Ruth	410-889-7884	24/7	Hotline for crisis intervention, safety planning, counseling, legal referrals, victim and family advocacy
National Domestic Violence Hotline	1-800-799-7233	24/7	Crisis intervention; advocates and translators available
Turnaround — Family Violence Unit of Baltimore County	410-828-6390	24/7	Hotline serving rape victims, domestic violence, adult survivors of child sexual abuse
We are Hope Works	410-997-2272	24/7	Information, referrals, shelter services, legal services, and more

For a PDF copy of this list, please click UMB Crisis Care Resource Guide.

University of Maryland, Baltimore

Student Counseling Center

SCC Mask Policy

Please note that the Student Counseling Center (SCC) is considered a patient care and clinical area. Consequently, the SCC continues to require masks for all individuals inside the center regardless of vaccination status.

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