Resources to help others

How to Intervene

Determine if the student is experiencing distress, a crisis, or an emergency

 

Distress:

Feeling unusually emotional, hopeless about future, not showing up to class, withdrawn, behaving differently

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Intervention:

Listen to and validate the student.

 

AND

 

Encourage student to come to or call SCC

 

If not sure, call SCC and consult regarding the concerns

Crisis:

Thoughts of suicide or of hurting someone else, suicide attempt in the last 30 days, self-injury, bizarre thoughts or behavior, agitated / unable to calm down

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Intervention:

For weekdays, call and/or walk student to SCC (410-328-8404)

 

OR

 

When SCC is closed, call After Hours (410-328-8404, option 7) and walk student to and call SCC the next day

Emergency:

These are life threatening!

Plans to seriously injure themselves or someone else (stated or implied), behavior that suggests they cannot keep themselves safe, attempted suicide in the last 24 hours, very disorganized speech or seems unable to determine reality

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Intervention:

Call UMB Police (410-706-3333) or 911

 

See Crisis Resources for other hotlines and intervention tips

 

 

During business hours (Monday – Friday, 8:30am to 5:00pm), we encourage you to reach out to us regarding any mental health concerns about yourself or others (410-328-8404). Please inform the administrative assist if you are experiencing a crisis situation and need immediate assistance from a counselor. Outside of business hours, you may call our After Hours services (410-328-8404 and click on option 7) to speak with a counselor. If you are not sure, please call to consult with a clinician.