Resources to help others

How to Intervene

Determine if the student is experiencing distress, a crisis, or an emergency.

If you are not sure of the severity, Request a Consultation to speak with a Student Counseling Center (SCC) clinician or call the SCC at (410) 328-8404 and consult regarding the concerns.

 

Distress:

Feeling unusually emotional, hopeless about future, not showing up to class, withdrawn, behaving differently

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Intervention:

Listen to and validate the student.

 

AND

 

Encourage student to call SCC

Crisis:

Thoughts of suicide or of hurting someone else, suicide attempt in the last 30 days, self-injury, bizarre thoughts or behavior, agitated / unable to calm down

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Intervention:

Call the Student Counseling Center or if after business hours, call the After Hours Crisis Support Service (410-328-8404, option 7)

Emergency:

These are life threatening!

Plans to seriously injure themselves or someone else (stated or implied), behavior that suggests they cannot keep themselves safe, attempted suicide in the last 24 hours, very disorganized speech or seems unable to determine reality

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Intervention:

Call UMB Police (410-706-6882) or 911

 

See Crisis Resources for other hotlines and intervention tips

 

After Hours Crisis Intervention:

During business hours (Monday – Friday, 8:30am to 5:00pm), we encourage you to reach out to the SCC regarding any mental health concerns about yourself or others (410-328-8404). After regular business hours, on weekends and holidays, you may call the After Hours Crisis Support Service (410-328-8404, press option 7) to speak with a counselor concerning yourself or others.