Resources to help others

How to Intervene

Determine if the student is experiencing distress, a crisis, or an emergency

 

Distress:

Feeling unusually emotional, hopeless about future, not showing up to class, withdrawn, behaving differently

|

|

|

Intervention:

Listen to and validate the student.

 

AND

 

Encourage student to call SCC

Crisis:

Thoughts of suicide or of hurting someone else, suicide attempt in the last 30 days, self-injury, bizarre thoughts or behavior, agitated / unable to calm down

|

|

|

Intervention:

Call the Crisis Support Service (410-328-8404, option 7)

 

If not sure of severity, call the Crisis Support Service and consult regarding the concerns

Emergency:

These are life threatening!

Plans to seriously injure themselves or someone else (stated or implied), behavior that suggests they cannot keep themselves safe, attempted suicide in the last 24 hours, very disorganized speech or seems unable to determine reality

|

|

|

Intervention:

Call UMB Police (410-706-3333) or 911

 

See Crisis Resources for other hotlines and intervention tips

 

 

Due to the need to tele-work, SCC is currently unable to pick up the phone directly. We respond to all messages within one business day. However, if you need immediate assistance (such as experiencing a crisis situation), please use our Crisis Support Service at 410-328-8404, option 7. This service is available 24/7/365 (including holidays). Please note that this is not an emergency line but is available should you need to speak with a counselor immediately over the phone. If you are unsure about the severity of a situation, please call to consult with a clinician.