At the start of any change journey, the Operational Excellence (OE) team works with each department to identify the core services needed, and outlines a change and communications plan. We identify key data points to track, stakeholders to engage, and milestones of each project. 

The OE team delivers the following core services:

• Confidential discovery
• Program planning & Implementation
• Process improvement
• Project management
• Change management

Check out the list of latest projects completed here.