Submit a Facilities Work Request

NOTE: Operations and Maintenance is in the process of transferring work orders from TMA to the new software, AiM. If you have a question regarding the status of your work order placed prior to September 14, 2021, please call the service center at 410-706-7570.

If you need urgent or immediate assistance, please call the Service Center at 410-706-7570. We are available 24 hours a day and 7 days a week for calls.

For routine service, submit your request by logging into our customer portal using your UMID and password: The customer portal is the central point of contact between the University community and Operations and Maintenance. We look forward to assisting you. 

Click here for a short video on how to submit a work request. 

For a list of services provided by Operations & Maintenance, check out the services listing.