International SOS

What is ISOS and how does it benefit UMB travelers?

International SOS (ISOS)is a worldwide medical and security assistance provider, whose full range of services are available to those traveling internationally for UMB.  

All who conduct international travel on behalf of UMB are covered by International SOS and must register when they travel as part of their UMB work or study; please note that setting up your account will require UMB’s membership number, which can be found on the membership card.All UMB travelers shoulddownload the International SOS app for mobile-phone access to theirservices while traveling (don't forget to get international coverage and turn on alerts!) andprint a copy of the International SOS membership cardto carry while traveling.  

Travelers who use UMB's travel agency will have their itineraries automatically sent to International SOS for inclusion in their Travel Tracking database. Those booking outside of the travel agency must either forward their itinerary to or manually enter their trip via the MyTrips function (found on UMB's International SOS portal or in the Assistance App. Those booking travel on behalf of another person should forward the itinerary to and put the traveler in the CC line. International Operations uses this itinerary data in order for safety and security purposes; failure to upload trips booked outside of UMB's travel agency may limit UMB's ability to assist in the event of an emergency.   

ISOS Services

Check the resources below to learn more about ISOS and the services they provide. If you have questions or concerns, please get in touch with the Global Hub at


The International SOS Assistance App provides support in the palm of your hand. Download the app and sign up using the QR code below to stay alert while traveling to incidents unfolding in real time


Want to talk to us?

Need to talk to someone about safety and security while traveling? Contact us at

If you are having a medical emergency, contact International SOS.

For non-medical emergencies, contact the International Safety & Security Incident Hotline.