A paramedic rushes a gurney towards an open ambulance

During a medical emergency:  

  • Go to the nearest clinic or hospital identified in the list of International SOS-vetted clinics and hospitals

  • Contact International SOS at their 24/7 phone number: +1 215 942 8226. Provide them with your name, the UMB International SOS membership ID - 11BCAS519702, your medical condition, and the address and phone number of the hospital or medical facility where you are located.

  • International SOS will monitor your case to help facilitate additional treatment as necessary.

  • Notify the International Operations team by contacting the International Operations Incident Reporting Hotline at +1 (410) 706-0300. Ensure that you can report your location and the phone number where you can be reached.