UMB ELEVATE is powered by people. Continuous improvement begins with the knowledge, experience, and ideas of the people who do the work every day. Across UMB, employees and leaders are helping build a culture where people are empowered to identify opportunities, solve problems, improve processes, and share what they learn with others.

Meet the people who help guide, facilitate, and champion UMB ELEVATE.

Steering Committee

Providing strategic direction and support

The UMB ELEVATE Steering Committee provides strategic guidance and governance for the initiative, helping connect continuous improvement efforts with UMB’s mission, strategic priorities, and core values.

Meet the Steering Committee!

Facilitators

Helping teams turn opportunities into action

UMB ELEVATE facilitators guide teams through Rapid Improvement Events (RIEs), structured problem solving, process improvement, and other continuous improvement activities. Rather than providing the answers, facilitators create the structure and environment that help teams understand problems, explore possibilities, and develop their own solutions.

Meet our team of facilitators!

Facilitators in Training (FITs) 

Building UMB's next generation of improvement facilitators

Facilitators in Training (FITs) develop their skills through hands-on experience alongside trained facilitators. By participating in RIEs and other improvement activities, FITs strengthen their ability to guide teams, encourage collaborative problem solving, and support continuous improvement throughout UMB.

Meet the FITs!

Green Belt Program: Cohorts

Building continuous improvement capability across UMB

UMB ELEVATE’s inaugural Green Belt cohort brings together employees who are developing practical skills in continuous improvement, structured problem solving, and team-based improvement. As they apply what they learn, Green Belts help expand UMB’s capacity to identify opportunities and sustain improvements within their schools and units.

Meet the Cohorts!

A Growing Community of Improvement

Together, these groups form a growing network of people helping make continuous improvement part of how UMB works. Grounded in Respect for People, ELEVATE recognizes that lasting improvement comes from engaging people, developing their capabilities, learning together, and empowering those closest to the work to help make it better.