The ELEVATE Toolkit provides resources to support process improvement at UMB. Use these resources to explore improvement concepts, understand key terminology, and support your work to make processes more effective.

  • The Language of ELEVATE

    Explore definitions of key terms related to continuous improvement, process improvement tools, measurement, implementation, and more.

  • Downloads and Templates

    Access presentation and report templates and official graphics for use in UMB ELEVATE communications.