About Mediation
Mediation is a voluntary and private process that is available to help UMB employees address work-related conflict and collaborate better. The mediation process includes conversations that are assisted by our trained and experienced mediators. UMB, like other universities across the country, added mediation as a conflict management option to better serve employees who want more control over how their work-related issues are resolved.
Mediation can be helpful for a variety of work-related situations. This includes communication problems, personality or work style clashes, disputes or tensions between co-workers or supervisors and direct reports, and many other work-related conflicts.
Mediation participants often appreciate the process because it allows them to find solutions that will work for them. Most people who use mediation:
- Gain a greater understanding of the situation and others involved
- Improve relationships and communication
- Are satisfied with the mediation process
Get the Mediation Process Started
Once you contact us about the situation we will collaborate with you about the next steps.
You may request mediation for your situation, recommend mediation for someone else's situation, or reach out to learn more about mediation.
- Phone: 410-706-4270
- Email: mediation@umaryland.edu
Mediation Process
What are steps are included in the WMS mediation process?
