Conflict Works
Join us for October 2024 Conflict Resolution Month Events
As ironic as it may seem, conflict can work for everyone and in everyday situations. And although conflict works year-round, the Workplace Mediation Service is giving it extra recognition in October for Conflict Resolution Month. Join us if you want conflict to work for you.
This October we are hosting a variety of events and sharing resources centered around the theme ‘Conflict Works’. You will have the chance to participate in interactive events to equip you with practical communication and conflict management skills and to help you better understand mediation and how you can benefit from it.
There are virtual and in-person events. If you need accommodations for any event, please email mediation@umaryland.edu with requests at least two weeks prior to the event date.
Registration is required for some events.
Discovery Chats on Open Communication at Work and Listening
Oct. 9, 10:30AM-11:30AM (Open Communication), 3PM-4PM (Listening)
Oct. 17, 10:30AM-11:30AM (Listening), 2PM-3PM (Open Communication)
Virtual
Lend your voice to these Discovery Chats.
Open Communication at Work: UMB employees are encouraged to be a catalyst for our Core Values of Respect and Integrity by promoting “open communication: Be honest and transparent with others, speak with sincerity and act with compassion, and learn and practice good listening skills.” Decide for yourself whether open communication is really possible at work and explore how you can promote more open communication at UMB.
Listening: How well do you listen in the workplace? What impacts your ability to listen better? Join this Discovery Chat to explore listening from each attendee's perspective, including yours, and explore how you can listen better while working.
Discovery Chats are for UMB employees.
Conflict Yodas: Leaders Empowering Others to Free Themselves of Conflict
Oct. 21, 12PM-1PM
When we experience conflict in groups, whether at school or work, we need leaders who are Conflict Yodas. Leaders have a high impact on the conflict culture within their group and can help steer the impacted individuals towards addressing and benefitting from the conflict. In this workshop we’ll cover neutral conflict, what we notice about people and conflict, and the role of leaders and Conflict Yodas.
This is a workshop for UMB students.
Flex Your Response Skills: Scenario Practicing
Oct. 25, 2:30PM-4PM
Hybrid
Want better responses or more understanding in your conversations? Join us for a time of trial and error. Bring a scenario and leave with an improved way to communicate about it. Following a short presentation on tips for conversations you’ll get to practice your scenario with other attendees.
Meet our Mediators
Meet our mediators one-by-one on our Mediator Spotlights page.
Conflict Works Resources
Everyone, at every age, and in every position can improve their conflict mindset, communication skills, and navigate conflict better. Here are a few resources to help you get started and get the most out of conflict and our events this month.
Conflict Works Resources
Other's activities and events in October
- UMB Core Values
- Through October, Core Values Conversation: A Focus on Respect and Integrity. Submit your response to "What is one example of someone at UMB treating you with respect and/or integrity and how did you feel as a result?"
- Core Values Acknowledgment and Feedback. A space to give a shout out to the people/departments/activities around UMB that exemplify the core values as well as a way of sharing where there is room for growth.
- Center for Dispute Resolution at Maryland Carey Law - October 24, Dispute Resolution Externship Panel. For UMB students. Details
- UMB Employee Learning and Development- October 24, Productive Conflict. Target audience is UMB supervisors, open to other employees.
- Mediation and Conflict Resolution Office - Annual Conflict Resolution Day Bookmark Art Contest
Workplace Mediation Service
410-706-4270
mediation@umaryland.edu
Contact Form
September 2025
