Announcements and Events

Realize the Benefits of Open Communication: Working towards Respect and Integrity

Join us for October Conflict Resolution Month Events

Purple header text: Workplace Mediation Service A part of the Center for Dispute Resolution at the University of Maryland. Bottom: purple, red, and blue overlapping ribbons with UMB logo: yellow, white, and red building and white text of University of Maryland.

 

October is Conflict Resolution Month, and WMS will celebrate with several events. This year's theme is Realize the Benefits of Open Communication: Working towards Respect and Integrity. Mediation is about communication. And we were inspired by and excited that open communication has a supporting role in the Respect and Integrity Core Value.

Join us for our virtual and in-person events. If you need accommodations for any event, please email mediation@umaryland.edu with requests at least two weeks prior to the event date.

Registration is open.

Circle discussions about open communication

Oct. 7, 11 am-noon, virtual

Oct. 12, 1 pm-2 pm, in-person

Oct. 27, 11 am-noon, in-person

What is open communication? We'll explore it from each person’s perspective, including your perspective. Circle discussions allow for personal contributions and revelations. Together we will share and reflect on open communication in the workplace. If you’re in the room, you’re in the circle. Come for one circle or come for all. Circle Discussion Registration

Power Dynamics Training

Oct. 13, 10 am-noon, in-person

This is a training event for WMS apprentices and roster members.

Conflict Yodas: Professionals Empowering Others to Free Themselves of Conflict

Oct. 18, 10:45 am-noon, virtual

We think it is possible for all professionals to be part of the conflict management process in a way that preserves their energy and time for what is important to them at work. The purpose of this workshop is to recognize the role of professionals in the conflict management process and share communication strategies to help others take responsibility for their situations. This workshop is part of the USM 2022 Professional Development Week - Empower Your Journey: Unleash Your Potential. USM Professional Development Week Registration

Tabling at the University Farmers Market

Tuesdays, starting at 10 am, in-person (dates will be posted in advance, registration is not required)

Look for us at the University Farmers Market. Stop by our table to chat and pick up some info.

 

Workplace Mediation Service
Aisha Samples, MS
410-706-4270
mediation@umaryland.edu

Contact Form 

September 16, 2022

Being Proactive with Conflict Resolution

2021 October Conflict Resolution Month Events

Purple header text: Workplace Mediation Service A part of the Center for Dispute Resolution at the University of Maryland. Bottom: purple, red, and blue overlapping ribbons with UMB logo: yellow, white, and red building and white text of University of Maryland.

 

October is Conflict Resolution Month, and WMS will celebrate with several events. All events are available virtually. If you need accommodations for any event, please email mediation@umaryland.edu with requests at least two weeks prior to the event date. Registration is required.:

Oct. 7, 2021   (10:00 am-noon)    Learn More by Asking Better Questions- Would you rather be interrogated or understood? Questions are an effective way to better understand a situation. However, all questions are not equal. And mediators need to be aware of neutrality when it comes to asking questions. This is a training event for WMS apprentices and roster members.

Oct. 12, 2021  (2:30 pm-3:30 pm)    From Confused to Comfortable: A Panel Discussion about Workplace Mediation- This event focuses on everything anyone ever wanted to know about the UMB Workplace Mediation Service and how mediation works. Attendees will hear from mediation participants, Dr. Roger Ward, EdD, JD, MSL, MPA, and a WMS apprentice mediator. 

Oct. 27, 2021  (11:30 am-12:15 pm)    Improving Email Communications Workshop-  Are emails causing conflict? Do you want to improve your email communications? Sometimes our emails are not received the same way as we intended. Join us for a workshop to practice analyzing how emails might be received and improving them before clicking send. 

 

Workplace Mediation Service
Aisha Samples, MS
410-706-4270
mediation@umaryland.edu

Contact Form 

September 20, 2022

UMB President's Newsletter article about the Workplace Mediation Service roster expansion

In December 2020, eleven UMB employees completed our 40+hours basic mediation training. The employees were selected from an application and interview process based on their interest and commitment to joining our mediator roster. The training was conducted remotely over five months using synchronous and asynchronous sessions, role plays, and recorded content. Learn more from the articles linked below.

Full January 2021 UMB President's Newsletter 

Article on The Elm

 

Workplace Mediation Service
Aisha Samples, MS
410-706-4270
mediation@umaryland.edu

Contact Form 

January 2021

Unlocking the Magic Behind Mediation

2020 Conflict Resolution Month Events Throughout October

Old books on wooden table. Light is spewing out of the open book.

 

You don’t need to be a mediator to use the techniques to have great conversations and address conflict. Join the UMB Workplace Mediation Service (WMS) this month to learn and practice mediator techniques. 

October is Conflict Resolution Month, and WMS will celebrate with several activities. Throughout the month, WMS will highlight mediator techniques that you can use at work, when teleworking or on campus, and approaches to addressing conflict.

All activities will be available virtually:

Oct. 7, 2020   (noon-1:00 pm)    Fun for WMS Mediators-in-Training

Oct. 21, 2020 (noon-1:00 pm)    Webinar: Tele-conflicting: Addressing Conflict from a Distance- Joint Telework Open Forum with HR's Organization & Employee Development 

Oct. 26, 2020  Videos of Mediator Techniques and Resources Check out short videos of Workplace Mediation Service mediators sharing mediation techniques for everyday situations and conversations. 

Oct. 28, 2020 (noon-1:00 pm)    Coworker Feud Game: A Communication Competition  No prior mediation experience is needed to enjoy and participate. Test your communication skills. Have fun practicing mediator techniques that you can use at work. Participate as a contestant or an audience member to enter to win a free one-hour conflict management training for your office. 

 

Workplace Mediation Service
Aisha Samples, MS
410-706-4270
mediation@umaryland.edu

Contact Form 

September 20, 2022

To address the increased conflict and stress and its impact on the work of UMB employees, WMS now provides mediation for an even broader range of conflicts that impact our work.

We know that stress and anxiety are high at this time. These conditions, combined with limited movement and being stuck with (or away from) others, only increases conflict. Mediation is an informal option to address issues in the early stages. Things that are appropriate for mediation include work-related conflicts about sharing space, noise, and duties with partners, roommates, neighbors, and others who are not UMB employees.

Can this expansion help you and your work? Contact us and we can talk about the situation and see if mediation or another University resource is appropriate. 

Workplace Mediation Service
Aisha Samples, MS
410-706-4270
mediation@umaryland.edu

Contact Form 

May 13, 2020

Expanded Access to Mediation

WMS is excited to announce that we are accepting mediation requests directly from employees. We can now assist employees immediately when they contact WMS to request mediation. This direct route to mediation is in addition to our referral process. 

You may call or email us to request mediation or to discuss whether mediation is appropriate for your situation.  

Workplace Mediation Service
Aisha Samples, MS
410-706-4270
mediation@umaryland.edu

Contact Form 

April 2020

Serving Employees Remotely

We are open for all employees during the episodic teleworking period. Since we can’t meet in person, WMS can now provide mediation in a remote environment through a variety of appropriate tools.

You may call or email us to request mediation or to discuss whether mediation is appropriate for your situation.  

Workplace Mediation Service
Aisha Samples, MS
410-706-4270
mediation@umaryland.edu

Contact Form 

April 2020

We are recruiting UMB faculty and staff to serve as mediators

WMS mediators help employees address conflict collaboratively. Our current mediators are C-DRUM staff members in the Francis Carey School of Law. At this time a limited number of additional mediators are needed. Additional mediators are needed to build a mediator roster which better represents UMB, consistent with the University’s Core Value of Diversity. More mediators will also help WMS shorten the amount of time that it takes for employees to get to the mediation table.

Interested faculty and staff will complete an application and participate in a review and interview process. Selected individuals will receive mediation training and ongoing skills support from the Workplace Mediation Service.

Join our roster of mediators. Applications are due April 24, 2020 at noon. Information sessions will be held on 

  • Monday, March 23 from 2:30 pm to 3:30 pm
  • Tuesday, March 24 from 12:00 pm to 1:00 pm
  • Thursday, April 2 from 9:00 am to 10:00 am
  • Thursday, April 16 frm 4:00 pm to 5:00 pm

Interested employees should review the information on the WMS website, attend an information session, and contact us with questions. 

 

Workplace Mediation Service
Aisha Samples, MS
410-706-4270
mediation@umaryland.edu

Contact Form 

March 2020

Event: Don't Let Conflict Scare You! Open House

Wednesday, Oct. 23, 2019
11 a.m. to 1 p.m.
Francis King Carey School of Law
Center for Dispute Resolution, Suite 411
500 W. Baltimore St.

You are invited to an Open House hosted by the Office of the Ombuds and the Workplace Mediation Service.

It’s Conflict Resolution Month and almost Halloween. Join us for our Not-So-Spooky Open House.

Meet the staff of the Office of Ombuds and the Workplace Mediation Service and

  • Learn a few conflict de-escalation tricks — and leave with some treats. We’ve got conflict de-escalation techniques and activities to share.
  • Get your Launch Your Life punch card stamped. Bring your card or get one at the Open House, while quantities last. Attend a total of 9 Launch Your Life events and be entered into a grand prize drawing.
  • Enter to win a free one-hour conflict management training for your office.

Questions? Contact Aisha Samples at mediation@umaryland.edu or Brian Godette at bgodette@umaryland.edu.

 

Workplace Mediation Service
Aisha Samples, MS
410-706-4270
mediation@umaryland.edu

Contact Form 

October 2019

UMB President's Newsletter article about the launch of the Workplace Mediation Service

Full October 2019 UMB President's Newsletter 

Article on The Elm

You may call or email us to request mediation or to discuss whether mediation is appropriate for your situation.  

Workplace Mediation Service
Aisha Samples, MS
410-706-4270
mediation@umaryland.edu

Contact Form 

October 2019

Announcing the Workplace Mediation Service

The Workplace Mediation Service, which launched Sept. 3, is excited to provide mediation services to all UMB employees (staff, faculty, and student employees). UMB leadership decided to offer workplace mediation to complement the dispute resolution services that are available at UMB. The Workplace Mediation Service offers a voluntary and private mediation process to help employees address conflicts.

You may call or email us to request mediation or to discuss whether mediation is appropriate for your situation.  

Workplace Mediation Service
Aisha Samples, MS
410-706-4270
mediation@umaryland.edu

Contact Form 

September 2019