Refund Requests

Updates Surrounding COVID-19 and URecFit Refunds

All payroll deduction memberships will be placed on hold effective the 20-20 pay period (3/15/20 - 3/28/20) with a paycheck date of 4/17/20. All payroll deductions will restart once URecFit reopens. Payroll deduction members will not be charged for half of a pay period, only the next full pay period. 

After URecFit reopens, all paid members will be provided with a promo code to be redeemed at the URecFit Business Desk for a $0 membership for the duration of the closure. The promo code must be redeemed prior to 12/31/20. If paid members do not wish to redeem their promo code they can request a refund by submitting the refund request form below. 

The $20 early cancellation fee for memberhsips will be waived. 

Refund Requests

Any sale or transaction that has already occurred and has been processed from the previous day cannot be voided or refunded by URecFit staff. Instead, it must be requested and submitted for review and verification. Refund amounts are prorated based on the time the refund was requested and the amount left in the term of the initial agreement including any reduction for any transaction fees and/or penalties. There is a $20 processing fee for all refunds as well as payroll cancellations prior to meeting the 26 minimum deductions.

Cash or Check Payments

A Social Security number is required for processing request. You will be contacted. If you paid with a check, please upload a copy of your cleared check. UMB employees will be reimbursed on their payroll check; all others will receive a check in the mail. Please allow four to six weeks for processing. All refunds will be mailed to the address provided.

Credit Card Payments

Please upload a copy of credit statement showing the transaction has been processed. The refund will be credited back to the original credit card.

Payroll Deduction Enrollments

Payroll deduction payments will be stopped at the end of the next cycle after this form has been submitted. There is a $20 early termination fee (must meet one-year minimum — 26 deductions) for payroll deduction cancellations.

 

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