UMB Guidance Resources

Contact Us ... Anytime, Anywhere

No-cost, confidential solutions to life’s challenges.

24/7 Support, Resources, and Information

Your UMB Guidance Resources program offers someone to talk to and resources to consult whenever and wherever you need them.


Call: 855-410-7628

TTY: 800-697-0353

This toll-free number gives you direct, 24/7 access to a GuidanceConsultantSM, who will answer your questions and, if needed, refer you to the appropriate resource.

Online: guidanceresources.com

App: GuidanceNowSM (GoogleApple)

Web ID: UMBRES

Log on today to connect directly with a GuidanceConsultantSM about your issue or to consult articles, podcasts, videos, and other helpful tools.


Work/Academic Life Solutions

Work/Academic Life Solutions

Specialists can provide qualified referrals and resources for just about anything on your to-do list, such as:

  • Finding nannies and other child care services
  • Finding resources for elder care solutions
  • Pet-sitting services and more

Legal Guidance

Legal Guidance

Talk to lawyers for practical assistance with your most pressing legal issues, including:

  • Divorce, adoption, family law, wills, trusts, and more

Need representation? Get a free 30-minute consultation and a 25 percent reduction in fees.

Financial Resources

Financial Resources

Financial experts can assist with a wide range of issues. Talk to them about:

  • Budgeting, debt, bankruptcy, and more
  • Relocation, mortgages, and insurance

Online Support

Online Support

GuidanceResources® Online is your 24/7 link to vital information, tools, and support. Log on for:

  • Articles, podcasts, videos, and slideshows
  • On-demand trainings
  • “Ask the Expert” personal responses to your questions