CITS is excited to invite faculty, staff, and students to explore the SysAid Self-Service Portal — and to help us improve one of its newest features: the artificial intelligence-powered chatbot. Learn more about how you can test our new chatbot here.
Information and News
Help Shape the Future of IT Support: Try the New SysAid Self-Service Portal Chatbot!
New Software Requests and Approval Timeline for SRE users
All new software requests for the SRE must be submitted by noon Thursdays. Requests received after the deadline will be reviewed during the next request cycle, which may delay availability. Learn more about the updates to the SRE here.
CITS Launches New AI Tools Site to Support Safe, Smart AI Use at UMB - The Elm
This resource lists approved, restricted use, and prohibited AI tools to support safe, secure, and responsible use across campus. Find links to the tools page and additional information here.
M365 Copilot Chat- Crafting Effective Prompts
Microsoft Copilot is now available to the UMB community. Learn more about Crafting Effective Prompts for Copilot Chat For additional information including instructions on accessing Copilot, visit the Copilot webpage.
Connect with CITS:
CITS Upcoming Projects
CITS is dedicated to enhancing the technological experience at UMB, and we have several projects underway. We are particularly excited about two of these initiatives:
- Consulting Project Underway to Enhance Student Experience Through Improved Records and Registration Business Processes
- Experience Dashboard Under Development for UMB Students
To learn more about either of these projects, please visit the Upcoming CITS Projects page.
CITS Strategic Reports
To learn more about CITS goals and projects that have been taking place, please visit the CITS Strategic Reports and Projects page.
CITS Calendar
To view important information about scheduled application upgrades, maintenance, and downtime, please view the CITS Calendar.
CITS Newsletter
To view CITS' quarterly updates please visit our IT Newsletter page
Contact
Help Desk
601 W. Lombard St.
Suite 540
Baltimore, MD 21201