UMB and CITS is in the beginning stages of an initiative to improve business processes as they relate to students. To learn more, please visit Upcoming CITS Projects.
Information and News

Coming Soon – Consulting Project to Examine Student Business Processes

New Student Dashboard Planned for UMB
UMB and CITS is in the beginning phases to bring the Ellucian Experience hub to all students! To learn more, please view Upcoming CITS Projects.

Updates to SRE!
CITS is excited to announce that UMB is offering use of the Standard SRE to researchers free of charge. To learn more about this update, visit Cost Associated with SRE. To learn more about SRE, visit the Secure Research Environment page.

Introducing Microsoft Copilot!
Microsoft Copilot is now available to the UMB community. To learn more, including instructions on accessing Copilot, click here.

Spear Phishing Alert
Spear phishing is on the rise! It is a malicious tactic to gain personal information.
Click here to learn more about this very important topic.
CITS Strategic Reports and Projects
To learn more about CITS goals and projects that have been taking place, please visit the CITS Strategic Reports and Projects page.
CITS Calendar
To view important information about scheduled application upgrades, maintenance and downtime, please view the CITS Calendar.
IT Public Alerts - Calendar View
We are currently experiencing degraded performance with the SAP Concur website
07/07/2025 12:00 AM - 11:59 PM
We are currently experiencing degraded performance with the SAP Concur website. Some users may encounter the error message, "Sorry, something went wrong," when attempting to log in.
Our team is actively monitoring the situation and is working with SAP Concur to obtain updates. We will provide further communication as soon as additional information becomes available or once the issue is resolved.
If you have an approved request and require immediate travel assistance, please contact CTP directly to book your travel arrangements at 844-799-1892 (for domestic travel) or 210-524-3378 (for international travel).”
ImageNow/Perceptive Content Downtime
07/09/2025 8:00 PM - 10:00 AM
The ImageNow/Perceptive Content Application will be unavailable on Wednesday, July 9th, 8pm-10pm for system maintenance.
Network Maintenance - Voice Gateways
07/11/2025 6:00 AM - 7:00 AM
The Center for Information Technology Services (CITS) will be performing maintenance on the Voice Gateways. Maintenance is scheduled for Friday, July 11, 2025 from 6::00 – 7:00 AM. No downtime is anticipated.
Network Maintenance - Cisco ISE / Wireless
07/12/2025 7:00 AM - 11:00 AM
The Center for Information Technology Services (CITS) will be performing maintenance on Cisco ISE (primarily used for campus wireless) on Saturday, July 12, 2025, between 7:00am and 11:00am. There will be intermittent outages to the following wireless networks: Eduroam, UM Auth Guest and UMB Guest.
Contact
Help Desk
601 W. Lombard St.
Suite 540
Baltimore, MD 21201