UMB and CITS is in the beginning stages of an initiative to improve business processes as they relate to students. To learn more, please visit Upcoming CITS Projects.
Information and News
Coming Soon: Consulting Project to Examine Student Business Processes
New Student Dashboard Planned for UMB
UMB and CITS is in the beginning phases to bring the Ellucian Experience hub to all students! To learn more, please view Upcoming CITS Projects.
Updates to SRE!
CITS is excited to announce that UMB is offering use of the Standard SRE to researchers free of charge. To learn more about this update, visit Costs Associated with SRE. To learn more about SRE, visit the Secure Research Environment page.
Introducing Microsoft Copilot!
Microsoft Copilot is now available to the UMB community. To learn more, including instructions on accessing Copilot, click here.
Spear Phishing Alert
Spear phishing is on the rise! It is a malicious tactic designed to gain personal information. Click here to learn more about this very important topic.
CITS Strategic Reports and Projects
To learn more about CITS goals and projects that have been taking place, please visit the CITS Strategic Reports and Projects page.
CITS Calendar
To view important information about scheduled application upgrades, maintenance, and downtime, please view the CITS Calendar.
IT Public Alerts - Calendar View
Concur CTP portal is currently down.
10/29/2025 12:00 AM - 11:59 PM
CTP has been alerted that Microsoft Azure is experiencing an outage. This outage is affecting CTP's Lightning and Portal tools, and users will be unable to access the tools at this time. CTP’s development team is actively engaged and working on a resolution. Please contact the CTP agent team if you need immediate assistance. We apologize for any inconvenience this causes and thank you for your understanding and patience as CTP is working through this situation.
In the interim, please utilize the Travel and Expense link through the myUMB portal Self-Service tool to access Concur directly.
Mediasite Maintenance/Downtime
11/01/2025 1:00 AM - 5:00 AM
Mediasite will be undergoing maintenance by the vendor on November 1, 2025 1:00 AM - 5:00 AM EST. The application may be unavailable for brief periods during this maintenance window.
Network Maintenance – Uninterruptible Power Supply (UPS) at 620 West Lexington Network Data Center
11/03/2025 9:00 AM - 10:00 AM
The Center for Information Technology Services (CITS) will be performing routine preventative maintenance on the UPS at the 620 W. Lexington Network Data Center. This work only affects the data center, not the rest of the building. Maintenance is scheduled for Monday, November 3, 2025, between 9:00 am and 10:00 am. No service disruptions are anticipated.
Contact
Help Desk
601 W. Lombard St.
Suite 540
Baltimore, MD 21201