UMB and CITS is in the beginning stages of an initiative to improve business processes as they relate to students. To learn more, please visit Upcoming CITS Projects.
Information and News

Coming Soon – Consulting Project to Examine Student Business Processes

New Student Dashboard Planned for UMB
UMB and CITS is in the beginning phases to bring the Ellucian Experience hub to all students! To learn more, please view Upcoming CITS Projects.

Updates to SRE!
CITS is excited to announce that UMB is offering use of the Standard SRE to researchers free of charge. To learn more about this update, visit Cost Associated with SRE. To learn more about SRE, visit the Secure Research Environment page.

Introducing Microsoft Copilot!
Microsoft Copilot is now available to the UMB community. To learn more, including instructions on accessing Copilot, click here.

Spear Phishing Alert
Spear phishing is on the rise! It is a malicious tactic to gain personal information.
Click here to learn more about this very important topic.
CITS Strategic Reports and Projects
To learn more about CITS goals and projects that have been taking place, please visit the CITS Strategic Reports and Projects page.
CITS Calendar
To view important information about scheduled application upgrades, maintenance and downtime, please view the CITS Calendar.
IT Public Alerts - Calendar View
ImageNow/Perceptive Content Downtime: Wednesday, June 11, 2025, at 7pm-10pm
06/11/2025 7:00 PM - 10:00 PM
The ImageNow/Perceptive Content Application will be unavailable on Wednesday, June 11, 2025, from 7pm-10pm for application maintenance.
eUMB HRMS Unavailable Saturday 6/14/2025 8am thru 6pm
06/14/2025 8:00 AM - 6:00 PM
eUMB HRMS application will be unavailable from Saturday 6/14/2025 8am thru 6pm to accommodate regular system maintenance
Mediasite Maintenance/Downtime
06/21/2025 1:00 AM - 5:00 AM
Mediasite will be undergoing maintenance by the vendor on June 21, 2025 1:00 AM - 5:00 AM EST. The application may be unavailable for brief periods during this maintenance window.
CRM Recruit Upgrade/Downtime
06/25/2025 10:00 PM - 06/26/2025 8:00 AM
CRM Recruit will be undergoing maintenance by the vendor beginning Wednesday, June 25, 2025, at 10:00 PM and concluding by Thursday, June 26, 2025, at 8:00 AM. CRM Recruit production environment will be offline during the update window.
Contact
Help Desk
601 W. Lombard St.
Suite 540
Baltimore, MD 21201