UMB and CITS is in the beginning stages of an initiative to improve business processes as they relate to students. To learn more, please visit Upcoming CITS Projects.
Information and News

Coming Soon: Consulting Project to Examine Student Business Processes

New Student Dashboard Planned for UMB
UMB and CITS is in the beginning phases to bring the Ellucian Experience hub to all students! To learn more, please view Upcoming CITS Projects.

Updates to SRE!
CITS is excited to announce that UMB is offering use of the Standard SRE to researchers free of charge. To learn more about this update, visit Costs Associated with SRE. To learn more about SRE, visit the Secure Research Environment page.

Introducing Microsoft Copilot!
Microsoft Copilot is now available to the UMB community. To learn more, including instructions on accessing Copilot, click here.

Spear Phishing Alert
Spear phishing is on the rise! It is a malicious tactic designed to gain personal information. Click here to learn more about this very important topic.
CITS Strategic Reports and Projects
To learn more about CITS goals and projects that have been taking place, please visit the CITS Strategic Reports and Projects page.
CITS Calendar
To view important information about scheduled application upgrades, maintenance, and downtime, please view the CITS Calendar.
IT Public Alerts - Calendar View
ImageNow/Perceptive Content Downtime: Wednesday, October 8, 2025, at 8pm-11pm
10/08/2025 8:00 PM - 11:00 PM
The ImageNow/Perceptive Content Application will be unavailable on Wednesday, October 8, 2025, at 8pm-11pm for application maintenance.
Banner/SURFS (Self-Service Banner), Degree Works Maintenance/Downtime
10/09/2025 6:30 AM - 7:30 AM
Banner, Self-Service Banner ("SURFS") and Degree Works will be unavailable from 6:30-7:30AM on October 9, 2025, for maintenance. CRM Recruit will be available during this maintenance window; however, the application will not be connecting to Banner for real-time updates until service is restored.
Network Maintenance - Core Switches
10/11/2025 7:00 AM - 9:00 AM
The Center for Information Technology Services (CITS) will be performing Network maintenance on the Core switches. Maintenance is scheduled for Saturday, October 11, 2025 from 7:00am to 9:00am. No downtime is anticipated.
Banner/SURFS (Self-Service Banner) Maintenance/Downtime
10/11/2025 7:00 AM - 5:00 PM
Banner and Self-Service Banner ("SURFS") will be unavailable from 7:00AM-5:00 PM on Saturday, October 11, 2025 for maintenance. Degree Works and CRM Recruit will be available during this maintenance window; however, neither application will be connecting to Banner for real-time updates until service is restored.
Contact
Help Desk
601 W. Lombard St.
Suite 540
Baltimore, MD 21201