UMB and CITS is in the beginning stages of an initiative to improve business processes as they relate to students. To learn more, please visit Upcoming CITS Projects.
Information and News
Coming Soon: Consulting Project to Examine Student Business Processes
New Student Dashboard Planned for UMB
UMB and CITS is in the beginning phases to bring the Ellucian Experience hub to all students! To learn more, please view Upcoming CITS Projects.
Updates to SRE!
CITS is excited to announce that UMB is offering use of the Standard SRE to researchers free of charge. To learn more about this update, visit Costs Associated with SRE. To learn more about SRE, visit the Secure Research Environment page.
Introducing Microsoft Copilot!
Microsoft Copilot is now available to the UMB community. To learn more, including instructions on accessing Copilot, click here.
Spear Phishing Alert
Spear phishing is on the rise! It is a malicious tactic designed to gain personal information. Click here to learn more about this very important topic.
CITS Strategic Reports and Projects
To learn more about CITS goals and projects that have been taking place, please visit the CITS Strategic Reports and Projects page.
CITS Calendar
To view important information about scheduled application upgrades, maintenance, and downtime, please view the CITS Calendar.
IT Public Alerts - Calendar View
Banner/SURFS (Self-Service Banner) Maintenance/Downtime
11/20/2025 5:30 PM - 8:00 PM
Banner and Self-Service Banner ("SURFS") will be unavailable from 5:30-8:00 PM on November 20, 2025 for maintenance. Degree Works and CRM Recruit will be available during this maintenance window; however, neither application will be connecting to Banner for real-time updates until service is restored.
Quantum Financials Downtime
11/22/2025 1:00 AM - 4:00 AM
Quantum Financials will be unavailable on Saturday, November 22, 2025, from 1:00 AM to 4:00 AM to perform quarterly upgrade 25C.
myUMB Portal and custom coldfusion applications maintenance 8-8:30pm on 12/2
12/02/2025 8:00 PM - 8:30 PM
CITS will be performing database update on December 2nd from 8-8:30pm that will cause the myUMB Portal and other custom coldfusion applications to be unavailable during this period. If you have any questions or concerns, please contact webdevelopment@umaryland.edu
CRM Recruit Maintenance Upgrade/Downtime
12/03/2025 10:00 PM - 12/04/2025 8:00 AM
CRM Recruit will be unavailable from Wednesday December 3rd 10:00pm until Thursday December 4th 8:00am for maintenance by the vendor. The application will be unavailable to admin users and applicants during this maintenance window.
Network Maintenance: Cisco ISE / Wireless
12/06/2025 7:00 AM - 11:00 AM
The Center for Information Technology Services (CITS) will be performing maintenance on Cisco ISE (primarily used for campus wireless) on Saturday, December 6, 2025, between 7:00am and 11:00am. No downtime is expected.
eUMB HRMS unavailable on Saturday 12/13/2025 from 8am thru 2pm
12/13/2025 8:00 AM - 2:00 PM
eUMB HRMS application will be unavailable on Saturday 12/13/2025 from 8am thru 2pm to accommodate regular system maintenance
Contact
Help Desk
601 W. Lombard St.
Suite 540
Baltimore, MD 21201