Artificial intelligence is becoming part of how we work, teach, learn, conduct research, and access information. Understanding a few key terms can help you choose the right AI resource, recognize what different AI technologies do, and use AI responsibly.

AI Models, Tools & Solutions

At UMB, it is especially helpful to understand the difference between an AI model, AI tool, and AI solution.

AI models provide the underlying technology that processes information and generates responses or predictions. Models provide the intelligence behind many AI experiences.  Examples include models from OpenAI, Anthropic, Google, and Microsoft.

  • AI Tools

    General-purpose applications that let you interact with AI to accomplish many different kinds of tasks.

    AI tools can help you:

    • Draft and revise content
    • Brainstorm ideas
    • Summarize information
    • Analyze documents or data
    • Generate images or code
    • Research and answer questions

    At UMB, the AI Toolkit helps faculty, staff, and students identify AI tools appropriate for their work and UMB Data Classification level. 

    Explore the AI Toolkit

  • AI Solutions

    AI-powered resources developed to address a specific UMB needs, workflows, services, or audiences.

    AI solutions may include:

    • agents
    • assistants
    • chatbots
    • search experiences
    • other AI-enabled applications.

    Examples include Darwin, which helps researchers discover expertise and potential collaborators, and Scout, which helps users find information about software and technology resources at UMB.

    Explore AI Solutions at UMB

AI Tool or AI Solution?

Choose an AI Tool when...

  • You want general AI assistance with activities such as writing, brainstorming, summarizing, researching, or analyzing information.  Example: Microsoft Copilot Chat

Use an AI Solution when...

  • You want AI built around a particular UMB purpose, service, workflow, or source of information. Examples: Darwin and Scout

Not sure where to begin? 

  • For general-purpose AI, start with the AI Toolkit. To find AI experiences created around specific UMB needs, visit AI Solutions.

Common AI Terms

You don't need to be an AI expert to use AI effectively. Knowing these terms can make it easier to understand the technology and make informed choices.

Computer systems designed to perform tasks commonly associated with human intelligence, such as recognizing patterns, analyzing information, generating content, and answering questions.

A type of AI model designed to process and generate language. LLMs power many of today's generative AI tools and conversational experiences.

The question, instruction, or information you provide to an AI system. Clear instructions and relevant context can help AI produce more useful results.

An AI-powered system designed to help accomplish a particular goal or set of tasks. An agent may use instructions, information sources, tools, or other systems as part of its work.

An AI-powered experience designed to help users find information, create content, understand a topic, or accomplish tasks.

A conversational interface that lets users interact with a system through questions and responses. Some chatbots use generative AI, while others use predefined information or rules.

AI that can work with more than one type of content, such as text, images, audio, video, or documents.

Connecting an AI system to selected information sources so its responses can draw from information relevant to a particular subject or organization.

An approach that allows an AI system to retrieve information from selected sources before generating a response.

When an AI system generates information that appears convincing but is incorrect, unsupported, or fabricated. Important AI-generated information should always be verified using reliable sources.

Using AI Responsibly at UMB

AI literacy is not only about understanding technology. It also means knowing how to use AI appropriately and protect university information.

Know Your Data

Before entering information into an AI tool, understand how that information is classified and whether the tool is appropriate for that data. UMB's AI guidance uses three data classifications: Level 0 – Public, Level 1 – Internal, and Level 2 – Confidential. The AI Toolkit provides guidance about tools based on these classifications.

Use Only What You Need

Avoid including unnecessary personal, sensitive, or identifiable information. UMB's current guidance recommends using the least sensitive information necessary for the task.

Keep People in the Loop

AI can assist with your work, but people remain responsible for reviewing its output and making appropriate decisions. Check important facts, citations, names, dates, links, and other AI-generated information against authoritative sources before relying on or sharing it.

Learn more about AI

Percipio, UMB's e-learning platform, provides various AI related learning paths to support personal and professional growth. Search for Artificial Intelligence in your Percipio Library for available courses!