Training and Event Descriptions

Discovery Chats

ON CONFLICT

The mediation service recognizes that there is a relationship between our mindset about conflict and how we engage in conflict. If that’s true and we want conflict to work for us then why not adjust our mindset? In this Discovery Chat we will explore our mindset about conflict and decide whether we want to change it.
ON OPEN COMMUNICATION AT WORK

UMB employees are encouraged to be a catalyst for our Core Values of Respect and Integrity by promoting “open communication". Decide for yourself whether open communication is really possible at work and explore how you can promote more open communication at UMB.
ON LISTENING

How well do you listen in the workplace? What impacts your ability to listen better? Join this Discovery Chat to explore listening from each attendee's perspective, including yours, and explore how you can listen better while working.

Flex Your Listening Skills: Active Listening

Listening is one of the biggest keys to effective communication (and part of UMB’s core value of respect and integrity), yet few of us are taught how to listen well. Join the Workplace Mediation Service at this workshop on active listening.
Flex Your Response Skills: Scenario Practicing

Want better responses or more understanding in your conversations? Join us for a time of trial and error. Bring a scenario and leave with an improved way to communicate about it. Following a short presentation on tips for conversations you’ll get to practice your scenario with other attendees.