Performance Management Program

The Performance Management Program (PMP) is UMB's formal process for employee evaluation and development. Participating in the PMP process is a critical responsibility for every supervisor, and it is expected that an evaluation be completed at the end of the performance cycle. By using the process, employees are clear about goals, objectives, and expectations that are essential to an employee’s development and overall success.

Performance Management Program Support Information:

1. For day-to-day questions or inquiries related to School/Unit specific timelines and criteria that are established by Deans or VP's, please contact your designated School/Unit HR representative. 
2. For help with how to use the online portal, please contact the PMP Solution Center Monday through Friday from 8:00 a.m. to 4:30 p.m. at 410-706-7601 or via email: PerformanceManagement@umaryland.edu.
3. For technical issues, please contact the Help Desk weekdays (Monday-Friday) from 8 a.m. to 5:30 p.m. and on weekends (Saturday-Sunday) from 8:30 a.m. to 5 p.m. at help@umaryland.edu or 410-706-HELP (4357). For more information, please visit their website at https://www.umaryland.edu/helpdesk/.
4. For questions regarding the Performance Management Program, please contact your designated ELR representative or please contact the general ELR Department to be routed to the next available representative at HRELR@umaryland.edu or 410-706-7302.

User Instruction Guides can now be located in the PMP online portal. 2024-2025 Training, tools and resources for Staff and Supervisors are now available.

Need help getting started with the UMB Performance Evaluation? Instructions, frequently asked questions, and other resources will be available for the 2024-2025 cycle.

• 2024-2025 PMP Resources for Staff
• 2024-2025 PMP Resources for Supervisors

Performance Improvement

A performance improvement plan is a plan that communicates performance expectations, where an employee is not meeting the expectation and instructions on what must be done to correct deficiencies and the timeframe in which it should be accomplished. This plan can be constructed with the assistance of Employee and Labor Relations.

Related Policies

• USM Policy on the Performance Management Program
• UMB Policy on the Performance Management Program
• MOU: Article 5. Performance Evaluation