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Inclusive Excellence and Institutional Effectiveness
A Division of the Office of the Provost

About IEIE

The Office of Inclusive Excellence and Institutional Effectiveness (IEIE) integrates two core areas of work at UMB: advancing equity, diversity, and inclusion, and strengthening institutional performance through data, planning, and assessment. This integration reflects a shared understanding that institutional effectiveness and inclusive excellence are not separate efforts—they are mutually reinforcing and must be advanced together.

IEIE was established to strengthen UMB’s mission and values by leading data-informed planning, continuous improvement, and evidence-based decision-making. Our work expands access and opportunity, fosters belonging, and helps create an environment where all members of the UMB community can thrive.

We connect the University's goals to the structures, processes, and evidence needed to achieve them.

Our Pillars

  • Inclusive Excellence in Teaching, Learning, Research, and Service

    We work alongside faculty, staff, and students to integrate equity and inclusion into the academic and professional life of the university — in the classroom, in research, and in how we serve our communities.

  • Data-Driven Planning, Continuous Improvement and Acountability

    We provide the evidence that informs strategic decisions, tracks institutional progress, and holds UMB accountable to its stated goals. Good data, clearly communicated, is how this university knows where it stands and where it needs to go.

  • Strategic Partnerships, Alignment and Capacity Building

    We build the internal relationships and shared infrastructure that allow schools, units, and offices across UMB to work toward common goals. Effective change at a complex institution requires coordination, trust, and the tools to sustain progress over time.

  • Cultivating a Culture of Belonging, Dialogue, and Well-Being

    We support the conditions that allow every member of the UMB community to contribute fully — through intentional programming, structured dialogue, and a sustained commitment to affirming the identities and experiences each person brings to this institution.

little girl writes a message on a white board about

How We Work

Our approach is grounded in the ABCD's of Inclusive Excellence: Values Based Engagement. This framework for values-based engagement that shapes how we pursue our mission across all four pillars.

A — Affirming Identity: involves recognizing and valuing each individual's unique cultural, social, and personal identities.

B — Building Community: focuses on creating a sense of connectedness and shared purpose among all members of an organization.

C — Cultivating Leadership: developing and empowering individuals to lead in ways that prepare them to be successful in a pluralistic, global and interconnected world.

D — Deliberate Dialogue: refers to intentional, structured conversations aimed at understanding diverse perspectives and fostering mutual respect.

When practiced together, these principles generate enthusiasm for inclusive excellence work, communicate our goals clearly to a broader audience, and build the broad coalition of supporters that lasting institutional change requires.

Intellectual Property Notice: This framework, its categories, definitions, examples, and structure are the proprietary work of the Center for Strategic Leadership & Social Innovation (CLSI). Unauthorized reproduction, external distribution, adaptation, or modification is prohibited. Approved for limited internal use by UMB for the purposes of strategic planning and communication alignment. For full access to this IX365 planning tools and resources please contact info@damonawilliams.com.
Citation Required: Williams, D.A., CLSI, 2025.
Source: Williams, D.A., CLSI, 2025

Evidence, Transparency, and Accountability

To ensure transparency and institutional accountability, IEIE also supports the University’s formal reporting and accreditation responsibilities. This work connects institutional data, assessment, and equity efforts to the required disclosures and external standards that demonstrate UMB’s performance and integrity. Additionally, we produce official reports to external agencies for transparent consumer decision-making.

Student Right to Know

"Student Right to Know" is a federal requirement that obligates universities to provide clear, accurate information about outcomes, costs, and campus safety so students can make informed decisions. IEIE supports this effort by ensuring data is accurate, accessible, and consistently reported across the University.

Learn More About Student Right to Know

UMB Accreditation

UMB is institutionally accredited by the Middle States Commission on Higher Education. In addition, our schools and programs maintain specialized accreditations through their respective professional organizations. Together, these accreditations affirm the quality of UMB's academic programs, support continuous improvement, and ensure alignment with national standards.

Learn More About Accreditation and Compliance

Moving the Institution Forward

IEIE serves as a bridge between strategy and practice, linking planning, assessment, accreditation, and equity work into a coherent institutional approach. By aligning data, governance, and community engagement, the office helps ensure that UMB’s commitment to improving the human condition is reflected in measurable outcomes, informed decisions, and meaningful opportunities for all.

Contact

Inclusive Excellence and Institutional Effectiveness | IEIE

220 Arch Street
14th Floor
Baltimore, MD 21201

410-xxx-xxxx excellence@umaryland.edu

IEIE is here to support the UMB community. Whether you need data, have questions about accreditation, or want to learn more about inclusive excellence programs, we'd love to hear from you.

Related Resources

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