Overview

The certificate files on this page are provided for users who need to configure or troubleshoot access to the University of Maryland, Baltimore (UMB) Palo Alto GlobalProtect VPN on supported devices. These certificates may be required when connecting to the VPN from certain MacBook or Chromebook devices. If you are using a Windows computer, you typically do not need to download or install these certificates unless directed by the CITS Help Desk.

Please Note: These certificate files are intended for advanced configuration and troubleshooting purposes. If you are unsure whether you need these certificates, contact the CITS Help Desk before downloading or installing them.

Available Downloads

Use the VPN Certificate Installation Guide.pdf  for step-by-step download instructions. 

 

Palo Alto VPN Root Certificate

Download the root certificate used to establish trust for UMB's VPN services.

Download 

Palo Alto VPN Intermediate Certificate

Download the intermediate certificate used in conjunction with the VPN trust chain.

Download 

 

Need Assistance?

If you experience issues connecting to the UMB VPN or need help installing a certificate, contact the CITS Help Desk.

Phone: 410-706-HELP (4357)

Email: help@umaryland.edu

Service Portal: https://umaryland.service-now.com

 

Important Security Notice: Only download certificate files from official UMB websites. Installing certificates from untrusted sources may compromise the security of your device and network connections.