Due to planned system updates, all travel requests must be fully approved and travel reservations booked before the outage. The updated system is expected to be available on July 1st, 2026.
Concur will be unavailable beginning at 5:00 PM EST on June 30 due to planned system configuration updates. The system is expected to be offline for approximately one hour while updates are implemented.
Please review the following important dates and deadlines:
Travel requests that are not fully approved and booked by June 30 will need to be resubmitted once the updated system is available on July 1.
We're excited to introduce several enhancements designed to provide greater flexibility and improve the travel booking experience.
Beginning July 1, approved travel requests will no longer be directly linked to travel bookings. Instead of selecting the "Book Travel" button from within an approved request, travelers and arrangers will initiate reservations directly from the Trip Search section on the Concur homepage. During the booking process, users will enter the approved Request ID to associate the reservation with the appropriate travel request.
Additional enhancements include:
More information, training materials, and job aids will be shared in the coming weeks to help ensure a smooth transition.
Yes. Airfare must still be booked through Concur or through the University's travel management company.
The only change is where the booking occurs. Instead of using the "Book Travel" button within an approved Travel Request, travelers will now book through the Trip Search section on the Concur homepage after their Travel Request has been fully approved.
No. Guests/ non-employees do not have access to Concur and therefore cannot book travel online themselves.
If booking online, a designated Travel Arranger must make reservations on the guest's behalf. Guests who wish to arrange their own travel may continue to work directly with the University's travel management company. In either case, an approved Travel Request ID is required before travel can be booked.
An approved Travel Request ID is required at the time of booking and must correspond to the trip being booked.
Failure to obtain approval before booking may result in:
Travelers should ensure their Travel Request is fully approved before making any travel arrangements.
Travelers will be prompted to enter their approved Travel Request ID during the booking process when using Trip Search in Concur.
If booking through the University's travel management company, the Travel Request ID must be provided to the agent at the time of booking.
This ID is required to link the reservation to the approved trip.
Yes. A single approved Travel Request may be used for multiple bookings, provided all reservations are related to the same trip.
Each booking must reference the same Travel Request ID to ensure proper tracking and reconciliation.
Travel Requests may not be reused for different trips, even if attending the same conference in a different year or session. Each trip requires its own Travel Request.
Changes or cancellations must be made through the same channel used to book the reservation (Concur or the travel management company).
Travelers are responsible for ensuring that any changes remain consistent with the approved Travel Request or for updating the request if necessary.
This does not impact expense reports. All travel expense reports must still be linked to the approved Travel Request during the expense reporting process.
This ensures proper reconciliation, audit compliance, and alignment with University travel policies.
Airfare booked through Concur will still flow into Available Expenses for utilization in expense reports as usual.
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The University of Maryland, Baltimore is the founding campus of the University System of Maryland.
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