The Office of Inclusive Excellence and Institutional Effectiveness (IEIE) strengthens UMB’s mission and values by leading organizational learning, capacity building, and evidence-based practices that expand access and opportunity, foster belonging, and support a pluralistic environment where all members of the UMB community can thrive.
We connect University goals to the structures, processes, and evidence that drive meaningful progress and sustain impact.
Our approach is grounded in the ABCD's of Inclusive Excellence. This framework shapes how we pursue our mission across all four pillars.
A — Affirming Identity: involves recognizing and valuing each individual's unique cultural, social, and personal identities.
B — Building Community: focuses on creating a sense of connectedness and shared purpose among all members of an organization.
C — Cultivating Leadership: developing and empowering individuals to lead in ways that prepare them to be successful in a pluralistic, global and interconnected world.
D — Deliberate Dialogue: refers to intentional, structured conversations aimed at understanding diverse perspectives and fostering mutual respect.
When practiced together, these principles generate enthusiasm for inclusive excellence work, communicate our goals clearly to a broader audience, and build the broad coalition of supporters that lasting institutional change requires.
Intellectual Property Notice: This framework, its categories, definitions, examples, and structure are the proprietary work of the Center for Strategic Leadership & Social Innovation (CLSI). Unauthorized reproduction, external distribution, adaptation, or modification is prohibited. Approved for limited internal use by UMB for the purposes of strategic planning and communication alignment. For full access to this IX365 planning tools and resources please contact info@damonawilliams.com.
Citation Required: Williams, D.A., CLSI, 2025.
Source: Williams, D.A., CLSI, 2025
To ensure transparency and institutional accountability, IEIE supports the University’s formal reporting and accreditation responsibilities. This work connects institutional data, assessment, and equity efforts to the required disclosures and external standards that demonstrate UMB’s performance and integrity. Additionally, we produce official reports to external agencies for transparent consumer decision-making.
