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    Office of the Ombuds

    University Ombuds

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    • UMB HomeAbout UMBAdministrative OfficesOffice of the Ombuds University Ombuds
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    Building Trust

    A friend of mine used to say, “Say what you mean and do what you say.” He was talking about building trust. He made it sound easy: Think about what you need to know about someone before you trust them. Does trusting someone take years? What does she or he need to do to make you feel like you are ready to trust them?

    My friend was referring to a number of characteristics in that simple sentence. One is dependability. When you’re considering your own trustworthiness, ask yourself these questions: Can others count on you? Do you show up as promised and on time?

    How ethical are you? Are you honest and transparent? Do others understand what you mean? Are you a good communicator?

    Earning the trust of those around you has to do with walking the talk. Do you talk a good line, but cheat, lie, and steal? Are you willing to live up to the standards you set for others?

    To earn another person’s trust, you need to be willing to do all of the above. If you have ever broken someone’s trust, you know it’s difficult to get it back. Think about the important relationships in your life and ask yourself, “Do I say what I mean and do what I say?”


    • Back to University Ombuds

    Contact

    Office of the Ombuds

    Brian O. Godette, JD
    Ombudsperson

    410-706-8534 bgodette@umaryland.edu

    ‌‌Brian O. Godette, JD, has more than 27 years of experience in government and private practice law. He received his juris doctorate degree from Vermont Law School in South Royalton, Vt. He also is a member of the International Ombudsman Association.


    Office of the Research Ombuds

    Bruce K. Krueger, PhD
    Professor of Pharmacology and Physiology (and of Psychiatry) Research Ombuds

    410-258-1050 bkrueger@som.umaryland.edu

    Bruce K. Krueger, has been a faculty member since 1979 and has been active in graduate and medical education as course master and program director and has mentored 15 pre- and postdoctoral trainees. His research has been supported by grants from the National Institutes of Health (NIH), Department of Defense, and AstraZeneca. Krueger has been awarded an Alfred P. Sloan Foundation Fellowship, an NIH Fogarty Senior International Fellowship, and a Guggenheim Fellowship.

    University of Maryland Baltimore

    The University of Maryland, Baltimore is the founding campus of the University System of Maryland.

    620 W. Lexington St., Baltimore, MD
    21201 | 410-706-3100

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