The WMS Mediation Process
What are steps are included in the WMS mediation process?
Throughout
Throughout the mediation process WMS maintains confidentiality and is non-judgmental and participation is voluntary for everyone involved.
WMS is contacted
Someone contacts WMS about the situation. You may request mediation for yourself, recommend mediation for others, or submit a referral if you are part of a referral office.
Individual Conversations Occur
WMS has one-on-one confidential conversations with those involved to learn about the situation from their perspective, explain mediation, respond to questions and concerns, check for the appropriateness of the situation to mediation, and to find out whether they are interested in proceeding with our process.
Mediation Sessions Scheduled
WMS schedules one or more joint mediation sessions for those who agree to participate.
Mediation Sessions Occur
WMS conducts one or more joint sessions for those who agree to participate. Participants share and discuss and the mediators facilitate the conversation. The mediators are present for all sessions. Private sessions are held as needed. We meet remotely or in-person.
Case closes
WMS closes the case by informing all participants and sharing the mediation evaluation.