Working Together for a Supportive and Productive Work Environment
We’re here to help you with any complaints or grievances you may have while employed at UMB. The University has established policies and procedures to support employees in resolving complaints and grievances.
How to Register a Complaint?
An employee complaint is a formal or informal expression of dissatisfaction or concern by an employee about their work environment, job duties, treatment by colleagues or supervisors, or company policies and practices.
UMB encourages the informal resolution of employee complaints. To that end, employees should present such complaints for review and discussion as soon as possible to a university representative who has the authority to address the complaint (i.e., supervisor, manager).
Such reviews and discussions should be held with the goal of reaching an understanding and resolving the complaint in a manner satisfactory to the employee without the need to resort to the formal grievance procedure prescribed in the Collective Bargaining Agreements.
If the complaint is not resolved by informal discussion, the employee may proceed to file a grievance consistent with the provisions of the Collective Bargaining Agreement or university policy.
How to File a Grievance?
A grievance is a formal complaint raised by an employee regarding discipline, alleged discrimination or harassment, promotion, assignment, unsafe working conditions, violation of an employment contract, interpretation or application of University policies, or departmental procedures over which the University management has control.
Note: Complaints pertaining to the general level of wages, wage patterns, fringe benefits, or other broad areas of financial management and staffing are not considered grievances and should be brought to the attention of your supervisor.