Effective November 1, 2020,  UMB’s Zoom account will no longer allow more than 2 concurrent meetings.   If you’re scheduling meetings for more than 2 people at the same time (i.e. You are a scheduler for 5 doctors and may need to schedule meetings for 5 different patients at the same time (10am), this feature will no longer work.  However, you will be able to schedule 2 meetings at (10am).  In this example, if you are a scheduler, you’ll need to do 1 of 2 things:  1) From the Zoom Portal, under Settings, Schedule Privilege, have each user grant you (by adding your email address) the ability to schedule on their behalf or 2) Purchase a Concurrent Meeting Plus license (Zoom Add-On, cost $120.96 per person/per year) giving you the ability to schedule unlimited concurrent meetings.

Zoom is a cloud-based collaboration tool that allows for video/audio conferencing from anywhere from any device. Zoom is another tool available to UMB users to support telework and tele-education.  

Get Started Using Zoom

How to Access Zoom

If you have an existing Zoom account, it will automatically be migrated to the UMB sponsored account the first time you login using your UMID and password. 

How to Use Zoom

UMB approved Zoom Virtual Backgrounds

Understanding the Difference between a Zoom Meeting and a Zoom Webinar

Requesting a Zoom Add-On (Webinar License, Large Meeting, Room Connectors, Concurrent Meeting Plus, etc.)

Zoom Webinars and Large Meetings (you need more than 300 participants to join a meeting) require an additional fee/purchase.  They are not included with your Zoom license.

  • To view the process, please visit the Requesting a Zoom Add-On webpage.
  • Zoom allows 2 meetings to be held at once.  If you need to schedule more than 2 meetings at once, you’ll need to purchase a license.   A Concurrent Meeting Plus license is $120.96 per person/per year.  Please visit the Requesting a Zoom Add-On webpage.

Additional Resources

Zoom Security

The UMB-sponsored account has a Business Associates Agreement (BAA) and the required security compliance documents from Zoom that ensure high levels of security for confidential content covered under state and federal laws and regulations (e.g., HIPAA, FERPA). 

UMB Support

If you have questions or issues using Zoom, please contact the IT Help Desk at 410-706-4357 (HELP) or send an email to help@umaryland.edu.