Requesting a Zoom Add-On

(Webinar License, Large Meeting, Room Connectors, Concurrent Meeting Plus, etc.)

Zoom Webinars and Large Meetings (you need more than 300 participants to join a meeting) require an additional fee/purchase.  They are not included with your Zoom license.

Note:  Total process may take 2 – 4 business days.

  1. Make sure you have a Pro License with UMB’s Zoom Account (Account # is 53487283).
    • Login to Zoom at and use your UMB credentials to login.
    • Confirm you are a licensed user (Basic Users cannot be assigned a Zoom Add-On).
      • You may verify you are a Licensed (Pro User) by clicking on Profile and verify License Type.
  2. Log a Helpdesk ticket (email:
      • Subject:  Request Zoom Add-On (Webinar, Large Meeting, Room Connector, etc.)
      • Here’s an example of what you should type in the body of your email to request a Zoom Webinar License.  Feel free to review the pricing list.

        I would like to purchase a (100, 500, 1,000, 3,000 or 10,000) participant Webinar License and apply it to XXXX’s (list individual’s name and email) Zoom Account.  I am aware this license will cost ($350, $1,215, $2,955 or $8,675 depending on your selection above) annually.   John Doe2 (list individual’s name and email) is the billing person that will process the invoice for this request.

        Please note:  You may also use Webex Events for up to 1,000 participants at no additional cost.

    • You’ll receive a Helpdesk ticket Number
    • Process takes 2-4 days for completion
      • A quote is requested from Zoom
      • Quote is sent to UMB Procurement Team for signature
      • Signed quote sent to Zoom
      • License is applied to User’s Account
      • User pays invoice by UMB Credit Card or PO.
      • Payment or billing inquiries for external Zoom accounts, email
        Note:  UMB cannot assist with Zoom accounts that are not 53487283 – UMB’s Enterprise Account.