Find important Duo Mobile updates and support changes for UMB here. Stay up to date on announcements, deadlines, and requirements to ensure your app and devices meet UMB security standards. Check below for details to keep your authentication working smoothly and your digital access secure.

Duo Mobile: End of Support for iOS 16 and Android 11

Effective April 16, 2026, Duo Mobile will discontinue support for iOS 16 and Android 11. The minimum required operating system versions will be as follows: 

  • iOS 17 or later 
  • Android 12 or later

Key Impacts After April 16, 2026:

  • Duo Support will not provide troubleshooting assistance for Duo Mobile on iOS 16 or Android 11. 
  • Duo Push will remain functional on existing installations, but no further updates will be issued. 
  • Duo Mobile passcodes will continue to operate on pre-existing installations. 
  • SMS passcodes and phone callback authentication are unaffected, as they do not depend on Duo Mobile. 
  • Duo Mobile will maintain full support, including security updates and feature enhancements, on iOS 17+ and Android 12+. 
  • Users with devices running iOS 16 or Android 11 will be unable to install newer versions of Duo Mobile after the cutoff date.