Support 

SRE IT Support 

Email: sre-support@umaryland.edu 

Contact SRE IT for assistance with:

  • SRE access and account issues
  • Azure Virtual Desktop (AVD)
  • Software installation and configuration
  • General SRE platform support

UMMS Research Informatics Core (RIC)

Email: eda-research@umm.edu

 UMMS data within the SRE environment is managed by the UMMS Research Informatics Core (RIC) team, which serves as the designated data steward under the Data Use Agreement (DUA). 
Please engage the RIC team as early as possible in your project planning process to: 

  • Review proposed data ingress and egress workflows
  • Confirm that data transfer requirements are feasible and compliant
  • Coordinate approvals and data stewardship requirements
  • Address questions related to UMMS-managed data within the SRE environment

REDCap Support 
Email: redcap@umaryland.edu 
Contact the REDCap team for: 
REDCap application support 
Project setup and administration 
REDCap-related access and functionality questions 
 
SRE Policies 

DUA 
Summary of the Master Data Use Agreement (Effective May 1, 2022) 
Parties 
University of Maryland Medical System (UMMS) 
University of Maryland, Baltimore (UMB) 
Purpose  
This agreement establishes the rules for how UMMS can provide clinical and research-related data to UMB through the Informatics Core, a jointly funded program created under a 2021 Charter Agreement. The goal is to support clinical and translational research conducted by UMB researchers.  
No UMMS data of any kind can leave the SRE without a Data Use Agreement in place that UMMS has signed. 
Whenever possible, data should be hosted in UMB's Microsoft Azure Virtual Desktop environment; UMB SRE. 
 
SRE Costs 
Standard SRE 
This Microsoft AVD environment is free for UMB research projects and is tailored for IRB projects that utilize sensitive data points. 
Storage usage beyond 25GB will be charged to the project.  


Custom Compute SRE 

Custom Compute resources are billed monthly to the research project.  
Custom Compute examples: 

Monthly Cost VM Size  vCPUs Memory
$160 Standard D2S v3 2 8 GiB
$425

Standard L16AS V3

Standard NV12s GPU / 112GB

16 128 GiB
$500

NC8as_T4_v3

1 X NVIDIA Tesla T4/ 16 GB Memory

8 56 GiB
$2400

NC24ads_A100_v4

1 x NVIDIA A1oo PCle GPU / 80 GB memory

24 220 GiB