24/7 Support, Resources, and Information
Life happens, and UMB’s Employee Assistance Program (EAP), GuidanceResources®, managed through ComPsych, is a confidential program designed to help you with 24/7 access to information and resources including:
- Confidential Counseling
- Legal Support
- Financial Information
- Work-Life Solutions
- GuidanceResources® Online; and more
GuidanceNow
Get Assistance Now
Call: 855-410-7628 or TTY: 800-697-0353
This toll-free number gives you direct, 24/7 access to a GuidanceConsultantSM, who will answer your questions and, if needed, refer you to the appropriate resource.
Set Up an Account Online
Log on today to connect directly with a GuidanceConsultantSM about an inquiry or issue. You can also find articles, podcasts, videos, and other helpful tools.
Use Web ID: UMBRES
Set Up an Account: guidanceresources.com
Download the App: GuidanceNowSM (Google, Apple)
What EAP Can Do For You
You’re not alone in finding support. Our EAP programs are here to help you and your family to stay healthy—physically, emotionally, and financially.
Mental Health and Relationship Support
Our highly trained clinicians will listen to your concerns and help you or your family members with any issues, including:
- Mental health, anxiety, depression, stress.
- Grief, loss, and life adjustments.
- Relationship and marital conflicts.
Family Services
Get help finding support for your family and pet care needs. Specialists can provide qualified referrals and resources for just about anything.
- Nannies and other child care services.
- Resources for elder care solutions.
- Pet-sitting services and more.
Financial and Legal Guidance
Financial and legal experts can assist with a wide range of issues. Talk to them about:
- Budgeting, debt, bankruptcy, and more.
- Relocation, mortgages, and insurance.
- Divorce, adoption, family law, wills, trusts, and more.
Need representation? Get a free 30-minute consultation and a 25 percent reduction in fees.
Online Learning Resources and Tools
Start building new life management skills and know-how using our online tools. Create an account and begin exploring any of the following:
- Articles, podcasts, videos, and slideshows.
- On-demand training.
- “Ask the Expert” personal responses to your questions.
