24/7 Support, Resources, and Information
Life happens, and UMB’s Employee Assistance Program (EAP), GuidanceResources®, managed through ComPsych, is a confidential program designed to help you with 24/7 access to information and resources including:
- Confidential Counseling
- Legal Support
- Financial Information
- Work-Life Solutions
- GuidanceResources® Online; and more
GuidanceNow
Get Assistance Now
Call: 855-410-7628 or TTY: 800-697-0353
This toll-free number gives you direct, 24/7 access to a GuidanceConsultantSM, who will answer your questions and, if needed, refer you to the appropriate resource.
Set Up an Account Online
Log on today to connect directly with a GuidanceConsultantSM about an inquiry or issue. You can also find articles, podcasts, videos, and other helpful tools.
Use Web ID: UMBRES
Set Up an Account: guidanceresources.com
Download the App: GuidanceNowSM (Google, Apple)
What EAP Can Do for You
You’re not alone in finding support. Our EAP programs are here to help you and your family to stay healthy — physically, emotionally, and financially.
Mental Health and Relationship Support
Our highly trained clinicians will listen to your concerns and help you or your family members with any issues, including:
- Mental health, anxiety, depression, stress
- Grief, loss, and life adjustments
- Relationship and marital conflicts
Family Services
Get help finding support for your family and pet care needs. Specialists can provide qualified referrals and resources for just about anything.
- Nannies and other child care services
- Resources for elder care solutions
- Pet-sitting services and more
Financial and Legal Guidance
Financial and legal experts can assist with a wide range of issues. Talk to them about:
- Budgeting, debt, bankruptcy, and more
- Relocation, mortgages, and insurance
- Divorce, adoption, family law, wills, trusts, and more
Need representation? Get a free 30-minute consultation and a 25 percent reduction in fees.
Online Learning Resources and Tools
Start building new life-management skills and know-how using our online tools. Create an account and begin exploring any of the following:
- Articles, podcasts, videos, and slideshows
- On-demand training
- “Ask the Expert” personal responses to your questions
