Terrell Maddox

Specialist, Help Desk
School of Dentistry
1. Please introduce yourself and describe your role at UMB.
My name is Terrell Maddox. I serve as an IT Support Specialist at the School of Dentistry where I provide technical assistance to faculty, staff, and students. My responsibilities include troubleshooting hardware and software issues, managing device setups, supporting remote access, and contributing to projects that improve the efficiency of our IT services. I take pride in being a reliable resource and ensuring that users feel supported and empowered when facing technical challenges.
2. Why are you interested in serving on the Staff Senate?
I’m interested in joining the Staff Senate to represent the voices of staff while contributing to the broader mission of fostering a more connected, inclusive, and responsive work environment at UMB. I value collaboration and continuous improvement, and I see the Staff Senate as an opportunity to advocate for these principles. I also view this role as a meaningful way to help shape policies and initiatives that impact our campus community, while building stronger connections and partnerships across departments and teams throughout the University.
3. What do you hope to accomplish during your term?
During my term, I hope to gain a deeper understanding of the needs of the University, including those of students, faculty, and staff. I aim to collaborate with fellow Staff Senate members to thoughtfully implement solutions that address those needs in meaningful ways. Additionally, I hope to help identify opportunities to improve technology access and training across the University, ensuring all members of the UMB community are supported and equipped for success.
4. Describe your hobbies and interests outside of work.
Outside of work, I enjoy reading novels, especially contemporary fiction. I'm a foodie who loves discovering new restaurants and trying diverse cuisines. I'm also passionate about wellness, in my creative time, I enjoy both creating and appreciating abstract art, which allows me to explore ideas through color and form. Additionally, I value journaling and personal reflection as part of my commitment to well-being and maintaining balance in daily life.