Close My Account

To request permanent closure of your One Card account and a refund of your balance, print and complete a Request for One Card Account Closure form.  

To be eligble to close your account, you must be a withdrawing or graduating student or an employee who is seperating from the University. Refund requests are charged an administrative processing fee of $10 and will require a minimum remaining balance of $5 after the processing fee is deducted to be eligible for a refund. Requests are processed through the state of Maryland, and you should expect a refund check within approximately three weeks.

Download a Request for One Card Closure form here. Please hand-deliver this form along with your original signature to the address below:

One Card Office
621 W. Lombard Street, Suite 004
Baltimore, MD 21201
Phone: 410-706-6943