Empower your team members and equip them with essential skills for career growth. Look no further than the Career Essentials program! Designed specifically for individual contributors, this program provides a solid foundation for personal and professional development. Don’t miss this opportunity to invest in your team’s growth. Register your eligible staff for Career Essentials today and watch them thrive!
If interested, please visit the Career Essentials registration page on Percipio. Here’s why you should encourage your eligible staff to participate:
Personal Assessment & Teamwork:
- Participants kick off their journey by taking the True Colors Assessment, gaining insights into their unique strengths and communication style.
- They’ll explore effective teamwork strategies, enhancing collaboration within your organization.
Understanding Your Organization & Culture:
- Dive deeper into what it means to be part of the University System of Maryland (USM).
- Explore funding sources for the University and embrace the UMB Core Values demonstrated across campus.
Communication and Interpersonal Skills:
- Identify key principles of effective communication, including overcoming barriers.
- Learn active listening techniques and practice providing constructive feedback.
- Develop a personalized action plan to enhance communication skills.
Customer Service Excellence:
- Assess current customer service skills and recognize behaviors that exemplify excellence.
- Acquire techniques for handling challenging customer interactions through active listening and problem-solving.
- Create an actionable plan to apply new skills on the job.
Diversity In the Workplace:
- Beyond race and gender, explore the broader concept of diversity.
- Foster an inclusive environment where everyone's unique perspectives contribute to success.
Please contact Michele Hunt at mhunt@umaryland.edu with questions.