Billable and Non-Billable Services Listing

There are sometimes questions about what services Environmental Services (EVS) is responsible for versus the customer. Below is information regarding the financial responsibility for the services provided, as well as rates for billable services effective July 1, 2024.

EVS Rates Effective July 1, 2024 – June 30, 2025

Department FY25 Hourly  Rate Overtime Rate
EVS - Custodial $43.89 $65.83
Moving/Special Events/Equipment Repair Shop $47.89 $71.84
Pest Control $68.67 $103.01
Grounds $54.02 $81.03

 

Custodial 

NON-BILLABLE REQUEST

  • Specific lab cleaning and disinfection
  • Restocking paper towels, toilet paper, and soap
  • Specific floor care (stripping/waxing, wet/dry mopping, vacuuming)
  • Requests for office/lab prep for new hires
  • Carpet care - spot treatment only
  • Upholstery - spot treatment only
  • Window/glass cleaning (entryway and interior glass)

BILLABLE REQUEST

  • Entire room/area carpet care.
  • Carpet care - full room/area cleaning & restorative services
  • Specialty floor care requests in excess of once annually
  • Trash/Recycle receptacle requests outside of the EVS standards*

CONTRACTOR REQUESTS - MANAGED BY CUSTOMER

  • Upholstery cleaning - full cleaning & restorative services
  • Specialty or obstructed interior window/glass cleaning

Pest Control 

NON-BILLABLE REQUEST

  • Routine and preventative services for the bats, ants, roaches, mice, rats, and gnats/flies

BILLABLE REQUEST

  • Bed bug remediation
  • Services outside of the scope of the unit
  • Food service specific services/remediation
  • Facility specific needs/requests (i.e. drain cleaner for animal facilities, shower drains, etc.)

CONTRACTOR REQUESTS - MANAGED BY CUSTOMER

  • Pest infestation remediation that is evaluated with needs outside the capacity of the unit

Moving and Recycling 

NON-BILLABLE REQUEST

  • Single office moves
  • Collection of recyclables from loading docks to include mixed, paper, and cardboard
  • Disposal of individual bulk items (when cleared by excess property process)
  • Lab/office moves/clear out (under 2 labor hours)

BILLABLE REQUEST

  • Moves that require the assistance of O&M
  • Clean up efforts due to improper dumping & storage on loading docks (fine from the fire marshall plus labor)
  • Service requests outside of the capacity of the unit
  • Special Events - set up and tear down
  • Lab/office clear out (over 2 labor hours)
  • BioSafety Cabinets - requires decontamination, EHS approval, and moving contractor
  • Moving of rolling poster boards/chalk boards/white boards from building to building (charge to cover cost of poster board)

CONTRACTOR REQUESTS - MANAGED BY CUSTOMER

  • Powerwashing

Grounds and Building Exterior 

NON-BILLABLE REQUEST

  • Outdoor trash collection from University receptacles
  • Outdoor removal of litter and debris from campus sidewalks, building entrances/exits and loading docks
  • Exterior Flag replacement (Plaza, Police Station, Davidge Hall)
  • Loading Dock Routine Cleaning
  • Main entrance window, door and vestibule cleaning

BILLABLE REQUEST

  • Customer requests for additional outdoor University trash/recycle receptacles
  • Flag placement/replacement
  • Customer negligence on loading docks (animal bedding/illegal dumping)

CONTRACTOR REQUESTS - MANAGED BY CUSTOMER

  • N/A

Landscaping - Contractor 

NON-BILLABLE REQUEST

  • Seasonal mowing, plantings, weeding, and mulching in designated campus areas

BILLABLE REQUEST

  • Customer requests for fencing, gates, patios, hardscaping, sod install
  • Modifications and additions to the current landscaping plan

CONTRACTOR REQUESTS - MANAGED BY CUSTOMER

  • N/A

Notes:

  • *Outside of EVS standards refers to requests that are beyond the scope of the normal and routine services of the EVS department.
  • Any billable work that requires overtime will be billed as such (e.g. urgent requests, work that must be performed off hours).
  • Any items not listed are on a case-by-case basis and will be determined by the responsible EVS area.
  • Certain services are managed at the campus level such as exterior window washing; contact the Service Center for questions.