Form Workflow

Generally the order of request status is:

  1. INCOMPLETE - Request is not submitted for review(s)
  2. PENDING IT REVIEW - Request is being reviewed by School/Group IT
  3. PENDING REVIEW - Request is being reviewed by Security & Compliance/Web Accessibility
  4. CLEARED FOR PROCUREMENT - Request has been approved, Procurement is making the purchase
  5. COMPLETED - Request completed

Some of these steps can be skipped depending on the type of request and answers to certain questions.

  • Requests that choose from the list of already approved software do not need to be reviewed by school/group IT, it will skip PENDING IT REVIEW
  • Requests that are for only Hardware and are used by a single person do not need a Security or Accessibility review, so it will skip PENDING REVIEW.
  • Requests that are for 'free', internal software, or a P-Card purchase either do not require a purchase or are purchased by the submitter, it will skip CLEARED FOR PROCUREMENT

Certain actions can trigger changes in status,:

  • EDITS REQUESTED - Submitter need to make changes requested, next step would be PENDING IT REVIEW.
  • PENDING USER REVIEW - Request needs to be reviewed by the submitter. This happens every year for requests that are recurring purchases, next step would be PENDING IT REVIEW.
  • DENIED - Request has been denied, submitter can appeal the decision which starts a new review process, next step would be PENDING IT REVIEW.