Form Workflow
Generally the order of request status is:
- INCOMPLETE - Request is not submitted for review(s)
- PENDING IT REVIEW - Request is being reviewed by School/Group IT
- PENDING REVIEW - Request is being reviewed by Security & Compliance/Web Accessibility
- CLEARED FOR PROCUREMENT - Request has been approved, Procurement is making the purchase
- COMPLETED - Request completed
Some of these steps can be skipped depending on the type of request and answers to certain questions.
- Requests that choose from the list of already approved software do not need to be reviewed by school/group IT, it will skip PENDING IT REVIEW
- Requests that are for only Hardware and are used by a single person do not need a Security or Accessibility review, so it will skip PENDING REVIEW.
- Requests that are for 'free', internal software, or a P-Card purchase either do not require a purchase or are purchased by the submitter, it will skip CLEARED FOR PROCUREMENT
Certain actions can trigger changes in status,:
- EDITS REQUESTED - Submitter need to make changes requested, next step would be PENDING IT REVIEW.
- PENDING USER REVIEW - Request needs to be reviewed by the submitter. This happens every year for requests that are recurring purchases, next step would be PENDING IT REVIEW.
- DENIED - Request has been denied, submitter can appeal the decision which starts a new review process, next step would be PENDING IT REVIEW.