The Office Of The Controller- Payroll Services (OOTC-PS) sets the standard for excellence by leveraging technology and expertise, fostering trust, and continuously improving our practices.
Payroll Services OOTC-PS
A Division of Administration and Finance
Payroll Services is the Central Payroll Office for UMB. We process payroll, distribute paychecks, and maintain records for UMB employees and to ensure compliance with federal and state law.
NEW!! VEOCI Customer Service Platform launch:
OOTC- Payroll Services is dedicated to delivering outstanding customer service and supporting administrative needs across the university. We value respectful communication, responsiveness, and collaboration, reflecting the university’s commitment to a positive and productive work environment. Our goal is to provide timely, accurate, and helpful assistance that enables staff and departments to focus on their core missions.
- Please send payroll, CA, and foreign nationals related questions to the new mailbox:
- Central Payroll Help: centralpayrollhelp@umaryland.edu --- for all payroll/CA related matters
- NRA Help: nrahelp@umaryland.edu --- for all foreign national related matters
- Request Submission Process
- To streamline service request, we ask the following requests to be submitted via this link: Payroll Services - Dashboard - Veoci
- Request a W2-Copy
- Request W2-Correction
- Request Payroll Advance
- Request Alternative Check Pick up person (one-time authorization)
- Mailing Label Request
- Other
- To streamline service request, we ask the following requests to be submitted via this link: Payroll Services - Dashboard - Veoci
After you submit your request, a Payroll Services member will follow up to provide the best possible assistance.
We encourage all university staff and departments to use the request submission process. Our commitment to excellent customer service, clear communication, and timely responses ensures you receive the support necessary to succeed. We look forward to working with you and supporting your administrative goals.
We Are Here to Help
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Frequently Asked Questions
A list of the most commonly asked questions regarding payroll.
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Drop in Sessions
Payroll offers 1 hour drop-In sessions the first Monday of every month at 10am. In these virtual sessions a payroll representative will review and discuss payroll-related topics.
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Trainings
There are mandatory trainings people who need eUMB HRMS basic access must take.
Contact
Candace Chow
220 Arch Street
Level 2
Baltimore, MD 21201