How to Purchase e-Cards from Tango Card

In order for a department to receive e-gift cards through Tango, the department must create an account with Tango and submit a NONPO State check request made payable to Tango. Please allow up to four weeks after entering the NONPO State check request for the State to process the check request.

Important: An individual can only be assigned to one account. Therefore, multiple studies may be funded by one account. It is the individual's responsibility to maintain records by study and to reconcile the account in accordance with the reconciliation procedures defined in the Procedure. The following instructions explain the procedure to complete both processes:

1. Visit the following link to create a Tango account: www.rewardsgenius.com
2. Click on the link at the top of the page that reads “SIGN UP”
3. Fill in the following information:
   1. Company Name: University of Maryland, Baltimore
   2. Your name (Departmental contact that will order the gift cards and disperse them)
   3. Work email address (must be a umaryland.edu email address)
   4. Do not select any options for the question on integrations. Leave blank.
4. An account is created within one business day and the requestor will receive a welcome email with information on how Tango works and contact information for the UMB representative.
5. After the account is created, retrieve the account number by clicking the "Accounts and Users" tab from the drop down menu in the upper right hand corner. Click the group name and then click the three dots to the right of the green "add funds" button to retrieve the department account number for the invoice. Request an invoice from Tango for the amount that will be submitted for the NONPO State request (e.g. if paying 10 participants with a $10 gift card each, request an invoice in the amount of $100.00). To request this invoice, email the Tango Finance team at funding@tangocard.com. Include the following in the email:
   1. Invoice amount being requested
   2. Department’s account number
   3. Contact information in case there are any questions
6. After receiving the invoice from Tango, create a NONPO State payment request in Quantum with the following information:
   1. Supplier-Tango Card Inc, supplier# 0000035227.
   2. Payment method- State Payment
   3. Pay group-STATE PAYMENT
   4. Invoice number-Invoice number from the Tango invoice
   5. Amount-Amount of the Tango invoice
   6. Description-Must include the department account number to ensure Tango credits the appropriate account (this will print out on the check)
   7. All other fields required for a NONPO payment request
7. After completing the NONPO payment request, submit the invoice header page, the Tango invoice, and all other supporting documentation required (see the Procedure) for study participant payments to the following email address via Acellion: fs-workingfund@umaryland.edu. All check requests for research study participant payments must be submitted to the General Working Fund (GWF) staff.  (The GWF staff oversee compliance with the Research Study Participant Payment Policy and Procedures for both State and GWF check requests). Invoices received via any other email address will not be processed.
8. After Tango receives the payment, the funds will be credited to the Tango account on the invoice and the department can buy e-cards.
9. The department can select the standard Reward Link or the UMB Reward Link. The standard Reward Link allows the recipient to select any gift card in the Tango catalog. The UMB Reward Link limits the gift cards to the following vendors:
   1. Amazon
   2. Safeway
   3. Starbucks
   4. Target
   5. Uber
   6. Visa
   7. Walmart

Please note: NONPO Invoice check requests for Tango must use the “State Payment” Payment Method and the “STATE PAYMENT” Pay Group. Check requests entered into Quantum Financials after October 30, 2020 that use the General Working Fund Payment Method will be rejected.  The State no longer allows using the General Working Fund for Tango payments due to the amounts, volume, and frequency of these requests. Please allow up to four weeks after entering the NONPO State check request for the State to process the check request.  State Payment checks are mailed directly from Annapolis to Tango.