GoogleApps Retirement FAQ

If you log in to your UMB student email account using either of the below web addresses, your UMB email account is impacted.

• https://mail.google.com/a/umaryland.edu
  
  
• http://gmail.umaryland.edu

Yes. Your professional email address is for UMB business needs while you are an employee. If you leave UMB employment, access to your professional UMB email is removed. Your UMB student and alumni email address is separate and you retain access to your student and alumni email regardless of your UMB employment status.

Email notifications & reminders to impacted accounts began on April 16, 2025.

Enrolled student and actively used UMB Google alumni email addresses will be automatically moved to UMB Microsoft 365 beginning June 18, 2025.

Automatic forwarding of email in the UMB Google environment was disabled on June 17, 2025 to enhance the security of UMB email accounts. More information is available here: https://www.umaryland.edu/cits/departments-leadership-and-committees/it-security-and-compliance/security-awareness/changes-to-auto-forwarding-of-emails/

School of Medicine (SOM) alumni are receiving a new SOM alumni email address. Beginning the week of June 23, 2025, all new email sent to their original UMB Google alumni email address delivered instead to their new SOM alumni email address for one (1) year.

Access to UMB Google will be disabled the week of June 23, 2025. Please download any data you wish to keep by this date.

Starting June 19, 2025, visit the UMB Account Management site at https://directory.umaryland.edu/ to verify your identity and update your password as part of the activation process.  Activation can take up to 30 minutes to complete.

Once activated, visit https://portal.office.com, log in with your UMB alumni email address & password, click Apps on the left, then click Outlook to access your UMB alumni email account.

The UMB Google email address moves for enrolled students and alumni who actively logged in to their UMB Google email account start June 18, 2025.  The estimated completion of all email address moves is June 19, 2025.

If you are part of either group and did not complete an opt-in process to move sooner, you must first activate your access to your UMB Microsoft 365 email account.

The emails already in your UMB Google account will not be moved.  You can download your UMB Google emails by following the instructions on the Downloading Your UMB Google Data page.

Your UMB Google email address does not change when it is moved to UMB Microsoft 365.  The same email address will continue to work.  The only difference is new email is delivered to your UMB Microsoft 365 mailbox instead of your UMB Google mailbox.

School of Medicine (SOM) alumni with a UMB Google account will receive a new SOM alumni email address.  Their UMB Google email address will be forwarded to their new SOM alumni email address for one (1) year.  After one (1) year, the original UMB Google email address will no longer work.

Enrolled School of Medicine (SOM) students with a UMB Google account will have their UMB Google email address forwarded to their SOM student email address for one (1) year.  After one (1) year, the original UMB Google email address will no longer work.

For alumni, UMB Office 365 provides only email.  Cloud file or photo storage is not available.

If your UMB Google email address was automatically moved to UMB Microsoft 365, you first need to activate your Microsoft 365 UMB login by visiting the UMB Account Management website at https://directory.umaryland.edu and complete the activation process.

To access your UMB Microsoft 365 alumni email account, visit https://portal.office.com, log in with your UMB alumni email address & password, click Apps on the left, then click Outlook to access your UMB alumni email account.

To access from a mobile device, install the Outlook app and follow the Add Account instructions from the instructions below.

• Instructions for Apple iOS: https://support.microsoft.com/en-us/office/set-up-the-outlook-app-for-ios-b2de2161-cc1d-49ef-9ef9-81acd1c8e234
  
  
• Instructions for Android: https://support.microsoft.com/en-us/office/set-up-email-in-the-outlook-for-android-app-886db551-8dfa-4fd5-b835-f8e532091872

Please visit the Downloading Your UMB Google Data page for information on downloading and saving your content.

No. To ensure the safety and security of your UMB email account, automatic forwarding of email to another email system or personal email account (e.g. Gmail, Yahoo, etc.) is not allowed. More information is available here: https://www.umaryland.edu/cits/departments-leadership-and-committees/it-security-and-compliance/security-awareness/changes-to-auto-forwarding-of-emails/

Yes, as an alumnus you can still receive a UMB Microsoft 365 alumni email address.  Please contact the UMB Help Desk for assistance.

You can reset your myUM password from the myUM Account Management site. 

For more information on changing or resetting your myUM Password, click here.

You can only open your personal Gmail account or your GoogleApps@UMaryland account, not both at the same time.