What Motivates Us

Keeping a manageable routine which includes taking breaks to excel in our work, family, personal and mental health in a productive eco-friendly environment. 

Behaviors: 

• Someone who can maintain productive work activities during work/business hours.
• Meeting and responding to emails within a timely manner.
• Someone who is pleasant even under stressful conditions.
• Volunteering in the community
• Lending a listening ear to our colleagues
• Going the extra‐mile when called upon

We embrace and are committed to fostering a culture of inclusiveness, diversity, and fairness. We are committed to expanding our knowledge of inequities and injustices through collaboration, communication, and professionalism . We support equitable opportunities across our community. 

Behaviors: 

• Respectful
• Professional
• Inclusive of others
• Fair
• Expressive/Proactive

We are committed to being accountable by having an open mind, being fair and ethical with those we collaborate and support. 

Behaviors:

• Honest •Attentive
• Polite
• Friendly
• Understanding
• Well mannered
• Welcoming
• Good listener
• Considerate
• Courteous
• Good communicator
• Thoughtful

Innovation is the act making changes to existing processes to improve efficiency and productivity. SPAC will innovate through the sharing of individual knowledge bases to create well rounded teams, enhancing internal department communication, creating, and updating policy and procedures, and automating the post Award financial administration processes. 

Behaviors: 

• Educates others in a clear and understandable way.
• Always willing to ask questions and for clarification. (Curious)
• Determined and motivated.
• Accepting of mistakes and errors.
• Works smarter not harder.
• Thinks outside of the box.
• Motivates others.
• Takes initiative.
• Speaking up.
• Confidence.
• Team player.
• Stepping out of comfort zone.
• Creative.

We will deliver exceptional customer service by being timely, reliable, and accurate to meet the needs of our internal and external customers. We will address mistakes, take responsibility for our actions, and remain committed to providing solutions. 

Behaviors:

• Responsible
• Responsive
• Accurate
• Reliable
• Supportive
• Above & beyond of what is expected.
• Active listener
• Problem‐solver
• Learning from mistakes
• Motivator
• Positive attitude/Amiable
• Amicable
• Owning up to Mistakes
• Educator

We rise to the challenge of providing excellent service!