“When people talk to me about what UMB means to them, they don’t talk to me about our research enterprise — the grants and contracts we win — or the number of professionals we graduate. Instead, they talk to me about their sister, their mother, their friend [whom we helped]. They rarely talk to me about the diploma they saw on their provider’s wall, but they do talk to me about how that provider made them feel — important, reassured, worth listening to, worth caring about.”

 — Jay A. Perman, MD