Refund Requests

Any sale or transaction that has already occurred and has been processed from the previous day cannot be voided or refunded by URecFit and Wellness staff. Instead, it must be requested and submitted for review and verification. Refund amounts are prorated based on the time the refund was requested and the amount left in the term of the initial agreement including any reduction for any transaction fees and/or penalties. There is a $20 processing fee for all refunds as well as payroll cancellations prior to meeting the 26 minimum deductions.

Cash or Check Payments

A Social Security number is required for processing request. You will be contacted. If you paid with a check, please upload a copy of your cleared check. UMB employees will be reimbursed on their payroll check; all others will receive a check in the mail. Please allow four to six weeks for processing. All refunds will be mailed to the address provided.

Credit Card Payments

Please upload a copy of credit statement showing the transaction has been processed. The refund will be credited back to the original credit card.